Cant download free games "Billing has been blocked"

Discus and support Cant download free games "Billing has been blocked" in XBoX Games and Apps to solve the problem; I tried to download a free game today and an error said that billing to this account had been blocked... ok, but its free and I didn't have any... Discussion in 'XBoX Games and Apps' started by SykoMastaBlasta, May 2, 2014.

  1. Cant download free games "Billing has been blocked"


    I tried to download a free game today and an error said that billing to this account had been blocked... ok, but its free and I didn't have any problems downloading a free game a week ago. 80153021 Tells me to call xbox support by going to xbox.com and
    following contact options. Ok, nowhere does it list this problem, nor does it give me a phone number to call. I have to wait on chat support or an hour wait for someone to call me?

    PS4 here I come...

    :)
     
    SykoMastaBlasta, May 2, 2014
    #1
  2. The Cthulhu
    The Cthulhu Guest
    XBOX One's games with gold, vital question

    [quote user="XP JEFFR35HIE"]I cant download the free xbox one game from xbox.com[/quote]

    What free game? There are no free Xbox One games available yet.
     
    The Cthulhu, May 2, 2014
    #2
  3. akabanevii
    akabanevii Guest
    "Your account has been temporarily blocked"

    "Why are you seeing this?
    Someone may have used your account to send out a lot of junk messages or done something else that violates the Windows Live Terms of Service.
    What do you need to do?
    We'll send a verification code to your mobile phone. All you need is a phone that can receive text messages. After you enter the code, you can sign in."
    But I don't have a cell phone.
    I talked to GFWL phone support for nearly an hour and windows live phone support but it seemed like they couldn't do much to help.
    I reset my password but I still can't log on through GTAIV or the main client. It looks like all i need is the code from the text message but it seems really odd that the only way to verify myself is through a cell phone. why not email or home phone?
    Any help would be appreciated.
     
    akabanevii, May 2, 2014
    #3
  4. XG13X
    XG13X Guest

    Cant download free games "Billing has been blocked"

    I got the same error when trying to download free game dust. Said my billing has been blocked arrrgh

    FIX IT MICROSOFT OR MY CASH WILL GO TO SONY.ALWAYS SOMETHING GREEDY WITH YOU GUYS WHY?
     
    XG13X, May 2, 2014
    #4
  5. MUINNHUGINN
    MUINNHUGINN Guest
    i am also having this problem as well as the account having a service alert. just wondering how to download the update after they are done with it.

    thanks for any advice or help on these matters.
     
    MUINNHUGINN, May 2, 2014
    #5
  6. WT9009
    WT9009 Guest
    A lot of people are having this problem so I'm thinking it's a glitch or something.
     
    WT9009, May 2, 2014
    #6
  7. i can not understand how you ever try to threaten ms by changing to ps4, if you tried to get one today in my region i would at least have to wait 2-3 month until they are on stock again...

    so on topic, did you try to get your free game via your 360? in many cases this is working better than navigation through xbox.com
     
    StefanNeubauer, May 2, 2014
    #7
  8. Daft Badger
    Daft Badger Guest

    Cant download free games "Billing has been blocked"

    Try to download the game again but if you are getting the same error then you should phone support for your region & ask why there is a block on your account.

    Here's a list of support numbers:

    • United States, Canada, Puerto Rico, American Samoa, Guam, or US Virgin Islands: 1-800-469-9269

    • International direct dial to the United States: +1-425-635-7180

    • Australia: 1800 555 741 (Customer and Retail Support)

    • Austria: 0800 281 360

    • Belgium: 0800 7 9790

    • Brazil: 0800 891 9835

    • Czech Republic: 800 142 365; 2390 00 459

    • Chile: 1230-020-6001

    • Colombia: 01-800-912-1830

    • Denmark: 80 88 40 97

    • Finland: 0800 1 19424

    • France: 0800 91 52 74

    • Germany: 0800 181 2968

    • Greece: 00800 44 12 8732

    • Hong Kong: 800-96-4215

    • Hungary: 06 80 018590

    • India: • Toll Free: 000-800-440-1179

    • Toll Free: 1800-11 11 00

    • Toll Number: +91 80 40103000

    • Toll Free: 1800-102 1100

    • Ireland: 1 800 509 186

    • Italy: 800 787614

    • Japan: 0120-220-340

    • International direct dial to Japan: +81-3-3570-8261

    • Korea: 00368-440-0090

    • Magyarország (Hungary): 06 80 018590

    • Mexico: 001-866-745-8312

    • New Zealand: 0508 555 592 (Customer and Retail Support)

    • The Netherlands: 0800 023 3894

    • Norway: 800 141 74

    • Poland: 00800 441 17 96

    • Portugal: 800 844 059

    • Russia: 81080020581044

    • Saudi Arabia: 800 8 443 784

    • Singapore: 800-448-1330

    • Slovakia: 0800 004 557

    • South Africa: 800991550

    • Spain: 900 94 8952

    • Sweden: 020 79 1133

    • Switzerland 0800 83 6667

    • Taiwan: 00801-44-4231

    • United Arab Emirates: 800 0 441 1942

    • United Kingdom: 0800 587 1102
     
    Daft Badger, Nov 1, 2018
    #8
  9. WT9009 Win User

    Cant download free games "Billing has been blocked"

    A lot of people are having this problem so I'm thinking it's a glitch or something.
  10. MUINNHUGINN Win User

    Cant download free games "Billing has been blocked"

    i am also having this problem as well as the account having a service alert. just wondering how to download the update after they are done with it.

    thanks for any advice or help on these matters.
  11. XG13X Win User

    Cant download free games "Billing has been blocked"

    I got the same error when trying to download free game dust. Said my billing has been blocked arrrgh

    FIX IT MICROSOFT OR MY CASH WILL GO TO SONY.ALWAYS SOMETHING GREEDY WITH YOU GUYS WHY?
  12. StefanNeubauer Win User

    Cant download free games "Billing has been blocked"

    i can not understand how you ever try to threaten ms by changing to ps4, if you tried to get one today in my region i would at least have to wait 2-3 month until they are on stock again...

    so on topic, did you try to get your free game via your 360? in many cases this is working better than navigation through xbox.com
  13. Daft Badger Win User

    Cant download free games "Billing has been blocked"

    Try to download the game again but if you are getting the same error then you should phone support for your region & ask why there is a block on your account.

    Here's a list of support numbers:

    • United States, Canada, Puerto Rico, American Samoa, Guam, or US Virgin Islands: 1-800-469-9269

    • International direct dial to the United States: +1-425-635-7180

    • Australia: 1800 555 741 (Customer and Retail Support)

    • Austria: 0800 281 360

    • Belgium: 0800 7 9790

    • Brazil: 0800 891 9835

    • Czech Republic: 800 142 365; 2390 00 459

    • Chile: 1230-020-6001

    • Colombia: 01-800-912-1830

    • Denmark: 80 88 40 97

    • Finland: 0800 1 19424

    • France: 0800 91 52 74

    • Germany: 0800 181 2968

    • Greece: 00800 44 12 8732

    • Hong Kong: 800-96-4215

    • Hungary: 06 80 018590

    • India: • Toll Free: 000-800-440-1179

    • Toll Free: 1800-11 11 00

    • Toll Number: +91 80 40103000

    • Toll Free: 1800-102 1100

    • Ireland: 1 800 509 186

    • Italy: 800 787614

    • Japan: 0120-220-340

    • International direct dial to Japan: +81-3-3570-8261

    • Korea: 00368-440-0090

    • Magyarország (Hungary): 06 80 018590

    • Mexico: 001-866-745-8312

    • New Zealand: 0508 555 592 (Customer and Retail Support)

    • The Netherlands: 0800 023 3894

    • Norway: 800 141 74

    • Poland: 00800 441 17 96

    • Portugal: 800 844 059

    • Russia: 81080020581044

    • Saudi Arabia: 800 8 443 784

    • Singapore: 800-448-1330

    • Slovakia: 0800 004 557

    • South Africa: 800991550

    • Spain: 900 94 8952

    • Sweden: 020 79 1133

    • Switzerland 0800 83 6667

    • Taiwan: 00801-44-4231

    • United Arab Emirates: 800 0 441 1942

    • United Kingdom: 0800 587 1102
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Cant download free games "Billing has been blocked"

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