Can't download Forza Horizon as a Xbox Live Gold member?

I'm currently attempting to download Forza Horizon for free since I am a gold member. However, whenever I try to download the game, it wants me to add a valid payment option.

I went ahead and checked on the Microsoft website, and I still have PayPal as my payment option. What's up with that? Why can't I use PayPal as a "valid payment option" for
free Xbox 360 games?

It works fine for Xbox One games in Games with Gold. I downloaded Earthlock about a few minutes ago with no problems.

:)

 

xbox live gold problem

so i bought a new xbox 360 250gb with kinect. It also contained forza horizon and one month xbox live gold membership. After i installed it and created an xbox live profile i can't find any games nor apps on the store(it says no items everywhere). After
that i tried to redeem my xbox live gold membership but when i input the code it says: '' the key is not valid, please enter a valid key''. The same thing happens when i try to redeem my code and download forza horizon. please help me someone.

 

I cant join a club or download any paintjobs in Forza Horizon 4

I can't join a club or download any paint jobs in Forza Horizon 4 because of Xbox live parental control and I can't turn it off pls help me!!!

 

You can only use PayPal in certain regions and only if you have a credit card on file on paypal that matches your account region not your console region

Xbox one games with gold don't have to have a payment optjon

However for games with gold 360 it's part of the requirements for Web purchases

Since it's still a 0.00 purchase

Only way around it is to use a 360 not an xbox one or the web

 

When i go onto my xbox one and click forza horizon it wont let me purchase it and only has the option to see price. when i click that it shows me the price and a continue button but when i press that button in goes back to the store page with the see price
button. all of the other free games with gold work fine.

 

Hey Stormeve -

For issues regarding billing and/or accounts, you'll want to reach out to phone support directly. They can best assist you as we are unable to provide assistance for billing/account issues here on the public facing forums.

@ADWOOD53 -

Your issue sounds different than the one being described by Stormeve. You'll be best served creating your own thread detailing the issue as specifically as possible so the community can best assist.

Thanks for understanding guys!