Can't download Forza Horizon 5 on my secondary drive (HDD alreafy formated to NTFS).

Hi Vladcriss,

You're welcome, I am glad to hear that you were able to resolve your problem. Have a wonderful day and happy gaming.

Thank for your solutions, i actually solved the problem by creating a partition from the D drive, and that partition is recognized by Xbox App and i could download the game, idk why this happens tho

Hi, Vladcriss,

Thanks for reaching out to the Xbox forums! I am sorry to hear that you are struggling with Installing Forza Horizon 5 on PC. I am more than happy to help and provide some additional solutions that you can try, and hopefully, we can resolve the problem.

Solution 1: Play games offline on Windows 10 using Offline mode; this error could also be attributed to issues with the Microsoft store not recognizing your entitlement to the game. Would you please click on this link Play games offline on Windows 10 using Offline mode | Xbox Support. Then scroll down and click on the drop-down arrow and look at the steps for How to enable offline play on your device.

Solution 2: Reinstall the Gaming Services app on your Windows 10/11 device:

1. Select the Search icon on the taskbar, type PowerShell, right-click on Windows PowerShell, and select Run as administrator.
   
2. In Windows PowerShell, type the following command and press Enter:
   
3. get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
   
4. In the same window, type the following command and press Enter:
   
5. start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
   
6. Install the app on that page and select Yes when receiving the User Account Control (UAC) prompt.
   
7. Restart your device and try to install the game again.
   

Solution 3: Xbox Insider Program Join our PC Xbox insider program, which provides new features to the Xbox that can help solve the not recognizing your other hard drives. When you install the app, use your Microsoft account and sign up for Windows gaming.

Solution 4: Create a local user or administrator account in Windows . Sometimes you can have a situation with permissions or profile corruption. Please follow the steps in this link to see if that fixes the current issue you are having.

I hope these suggestions help! If this answers your question, please mark the thread as “Answered.”

Note that some games like Forza Horizon 5, Age of Empires IV, and Back 4 Blood require NTFS-formatted storage drives to successfully complete the installation. If you’re installing a game on a secondary drive or external storage device, make sure the drive’s file system is NTFS. For more info, see:

Hi there Mouaid welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.