Can't download Forza Horizon 5 it's bugged Error 0x803FB107

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Before we try any different solutions, I suggest you read the article below for possible solutions.

https://support.xbox.com/en-US/help/errors/erro...

- If none of the official Microsoft solutions resolve, I suggest you try the alternative below.

Search for the term WSRESET in the windows search bar

Run as administrator

Wait for the window to open to close automatically

Restart your PC

- If that doesn't solve the problem, I suggest you read the article below. These are not official solutions, but they can help you, be careful.

https://appuals.com/how-to-fix-windows-store-er...

*Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves your problem, please.

The game "forza horizon 4 standard edition" does not appear in my library. It does not appear anymore since I reset microsoft store in the settings and applications.
I only have the car pack to download and at the end of the download I have an error: Code: 0x803FB107

For example I have downloaded Forza Horizon 5 but can't play it on the cloud. But can play Forza 4 on cloud

Splash screen crash FIX :: Forza Horizon 5 Bug Reporting (Bugs, Errors, Support Links) (steamcommunity.com)

This fixed my issue.

Hello Stahlträger,

Thank you for your response and we do apologize for some delay in our end.

We would like to ask if you are able to download and install other games through your Xbox app without problem? If it is only the Forza Horizon 5 that you are having an issue, we suggest checking the system requirements suggested by the game developer to make sure that the game will run smoothly in your device. To check the system requirements, see: Forza Horizon 5 PC Specs – Forza Support (forzamotorsport.net)

On the other hand, try the following troubleshooting steps provided by the game developer through this link; Game installation and Microsoft Store Troubleshooting – Forza Support (forzamotorsport.net)

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,