Can't download Flight Simulator (Windows)

zibizibiYS · Nov 9, 2021

Hi,

I purchased Flight Simulator on a third party website and got a redeem code.

I redeemed the game (such that if I try to redeem it again now I get a clear "This code has already been redeemed" message).

But I can't download the game from MS Store: when hitting "Install" button I'm prompted for location, I pick a hard drive with enough space, I click OK, and boom the "Install" button pops up again and nothing happens.

I tried every suggestion from https://answers.microsoft.com/en-us...0/2cdd7d2a-b8ae-4224-b651-c5c1ca08dda7?auth=1, nothing works.

I also clear MS Edge and IE cache, restarted computer and tried again. Nope.

Any suggestion?

:)

Onyx Is Here

That's unfortunate. Please log in to https://account.microsoft.com/billing/orders and let us know if the game shows as purchased. Some 3rd party sites such as CDKeys (not saying you purchased from here) don't always have valid keys and they can be rescinded by Xbox.

If you're on PC launch the store app and select your Library. If all is well you should see the game listed there to start the install.

Onyx Is Here

Thanks for the info. If you've gone into My Library in the store app and not just searched the game there then please make sure you're logged into the Store app, the Xbox app and Xbox Companion app (install that if it's not already) with the same gamertag. Then use the Xbox app to install the game to your PC

zibizibiYS

Thanks, there's no "purchased" label or category or section anywhere on that page. But I do see "completed" after the name of the game:

Microsoft Flight Simulator: Deluxe Edition

View product key/Install

USD$0.00

Completed

As I said I do see the game listed on MS Store with the "Install" button next to it. The problem is that when hitting that button and selecting a hard drive location, nothing happens.

The Wolfs Fangs

i noticed you played flight simulator i wonder if it has something to do with playing on games for windows i played tinker and flight simulator

JosefLBohorquez

Hi!

Did you double check if maybe the Microsoft Flight simulator icon/app appears via Windows search?
(Press windows key and start typing " Microsoft Flight Simulator", if yes, press right-click on in, and select delete

Restart your PC and try again.

Did you also check if the files for flight simulator was deleted from WindowsApps / XboxGames folder?

Greetings!

Can't download Flight Simulator (Windows)