Can't Download DLC for Call of Duty World at War On New Xbox One

Hello Justin N, my name is Vanessa, an independent advisor, and I'm here to guide you on your case.

Here are some things you can try to fix the issue of being unable to download and access the Map Pack 3 DLC for Call of Duty World at War on your new Xbox One:

1. Check Purchase History:

Go to your Microsoft account profile.
Click on "Payment & billing" and then "Order history".
Find the purchase for the Map Pack 3 DLC and make sure it shows as completed.
If it shows as canceled or pending, contact Xbox Support for assistance.
2. Re-download from Ready to Install:

Go to "My games & apps".
Select "Ready to install".
Look for the Call of Duty World at War Map Pack 3 and see if it is listed there.
If it is, select it and choose "Install".
3. Clear Local Save Data:

Go to "Settings" > "System" > "Storage".
Select "Manage Games & Apps".
Find Call of Duty World at War.
Select "Manage game" and then "Saved data".
Choose "Delete all" and confirm.
Restart your Xbox One and try downloading the DLC again.
4. Power Cycle your Xbox One:

Hold down the Xbox button on your console for 10 seconds until it turns off completely.
Unplug the power cord for 30 seconds and then plug it back in.
Turn on your Xbox One and try downloading the DLC again.

I hope this helps you resolve your issue. So far, these are the steps I can recommend since, according to the information you provided, this could help you.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hi Vanessa,

1. Purchase History doesn't go back far enough to show this. (It doesn't even show my XBL membership purchases from last year). But I know I have purchased it and can confirm this by playing it on my first Xbox One where it was originally purchased.

2. Under Games & Apps there is no section for "Ready to Install".

3. Under storage I only have the options to clear local saved games or to clear local Xbox 360 storage. I've tried clearing the Xbox 360 storage and restarting but this changes nothing.

4. The Xbox One has been power cycled multiple times with no change.

Hi Justin N,

It's a shame that you couldn't solve the problem. That's curious. In this case, the best I can do is recommend that you contact Xbox technical support.

Xbox Technical Support: https://support.xbox.com/

Best regards,
Vanessa.

Neither will my Call of Duty/World at War on my Xbox One S.

They are going too put the old call of dutys out for the xbox one starting with cod4,mw2,mw3 and then world at war black ops and black ops 2 hope its soon the new call of duty sucks just like ghosts