Can't download anything from xbox store

Download speeds on xbox live are a little slower due to everyone self isolating around the world. More people at home means more bandwith usage. Sometimes the microsoft store and everything else will be slow or crash. You can expect to see "please try
again" or "oops that didn't work" messages from time to time.

HI,

Sorry about that issue, it could be due to the containment there is more people on the service so a bit more slow than usual.

Could be your ips too , cause many peoples are connected...

Please follow this > https://beta.support.xbox.com/help/...eshoot-slow-game-or-app-downloads-on-xbox-one

Regards

Ok, that helped but there is another problem I can't open microsoft store

and I did that xbox troubleshoot issue thing about installing apps from store but

Hello,

Thanks for your reply and update.

By the looks of your screenshot that is normal if you have purchased Minecraft: Bedrock Edition. The account that you used in signing into the Minecraft website should be the same account you use in Microsoft Store, Xbox app and Minecraft Launcher. If you are wondering if why you have to use Minecraft Launcher it is the new launcher of Minecraft that is updated for everyone to use. While Microsoft Store and Xbox app should share the same credentials in order for your game to update the Xbox achievements you will earn from playing in Minecraft.

Since you have provided the details that you used Microsoft Store. It would be effective if you will update your system and Xbox app too. Aside from those steps, we have troubleshooting that you may see on this link under Problems installing a game from Xbox app so you will be guided on what to update. You may start checking this link now and follow through the steps to update and ensure you are ready to install the Minecraft Bedrock in Minecraft Launcher.

Link: Troubleshoot issues with the Xbox App for Windows

We look forward for your update on how it went.

Regards,

Hello,

Thank you for the detailed update.

In that case, the issue here is on Microsoft Store, and we have steps below for uninstalling and reinstalling Microsoft Store. You can choose to try first the uninstallation even though it is clear that the store will not open or perform the reset for the store, that way if there is still cache stored from Microsoft Store it can be removed.

Reset Microsoft Store:

1. Close out of the Microsoft Store
   
2. Type wsreset.exe in the Windows search box
   
3. Right-click the best match and choose Run as administrator
   
4. A command prompt window will open and execute the command. After a while, the Microsoft Store will reopen
   
5. Try to download Minecraft again
   

Uninstall Microsoft Store

Run Windows PowerShell as Administrator.

At the PowerShell, copy-paste the command below then hit the Enter.

Get-AppxPackage *windowsstore* | Remove-AppxPackage



Reinstall Microsoft Store

Run Windows PowerShell as Administrator.

At the PowerShell, copy-paste the command below then hit the Enter.

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

We will wait for your update.

Regards,