Can't download any new puzzles

Discus and support Can't download any new puzzles in XBoX Games and Apps to solve the problem; I was doing fine for a while, but now I have four new puzzle groups that I have been "charged for" (points) that I cannot download. Please advise.... Discussion in 'XBoX Games and Apps' started by Waredm, Jun 20, 2017.

  1. Waredm
    Waredm Guest

    Can't download any new puzzles


    I was doing fine for a while, but now I have four new puzzle groups that I have been "charged for" (points) that I cannot download.

    Please advise.

    Dan Ware

    *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    :)
     
    Waredm, Jun 20, 2017
    #1
  2. SvelterWinner90
    SvelterWinner90 Guest
    Can't download any puzzles

    FIX IT. You took my money but I can't finish ANY download of my puzzles. Starting with the new Camping. I thought Microsoft was better then this. Just fix it. Or tell me how to fix it. Or give me back my money. I can't use this program and its NOT my fault!
     
    SvelterWinner90, Jun 20, 2017
    #2
  3. GoodlyKnight954
    GoodlyKnight954 Guest
    Can't download any puzzles

    I am having the same problem. Running windows 10 on premium and still wont download purchased puzzle
     
    GoodlyKnight954, Jun 20, 2017
    #3
  4. GoodlyKnight954 Win User

    Can't download any puzzles

    I am having the same problem. Running windows 10 on premium and still wont download purchased puzzle
  5. PoorBadge97 Win User

    Puzzles won't download

    have not been apple to download any of my puzzles or new puzzles
  6. PalmettoBling Win User

    can't get any puzzles to download.

    Does the screen stay black after loading the advertisement? Or does it fail to load the advertisement altogether? If that's so I'd take a look at your network settings, see if there are any ad-blockers that might prevent the connection from loading the
    ads, and thus not triggering loading the puzzle.

    Are you able to successfully log into the Xbox App on that system?

    I'd also recommend you check your system if there are any updates and the Microsoft Store app to see if there are app updates.
  7. Hairfish59 Win User

    Jigsaw download and Daily Challenge problems

    THIS WORKED! Two years without any new puzzles but now I'm happily downloading all my OLD puzzles, as well as new ones. THANK YOU, TEALURCHIN84767!!!
  8. lunarnoodle Win User

    Take my gold but doesn't load puzzle

    Came to the forum to find out about this as well. Running out of puzzles and can't load more. There is the option to download, but it never completes loading. Basically can't play the game anymore because I'm out of new puzzles and don't want to repeat ones
    already completed multiple times.
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Can't download any new puzzles

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