Can't download any game! :c

Did anyone get this game to download?

Tried again today, same error - gets to 8%, jumps to 10%, then back to 0% - then I get the error: Can't Download C&C Red Alert 3

I'm going to support this thread as I have the exact same problem - C&C Red Alert 3 wont download.

Starts to download fine, get to 8%, jumps to 10%, jumps to 0%, then I get the error: Can't download C&C Red Alert 3

And yes I have tried to do everything stated in the various FAQ's concerning download problems.

All other games bought downloaded just fine.

Hello John Cruz1,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello John Cruz1,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to download Starfield game to specific drive and is unable to because of an error. Let us check and see on what we can do to help resolve your concern in a timely manner.

To help us identify what is causing the problem. allow us to share the system requirements for the game to run smoothly in Windows PC. This is required by the game developer support team when you install the game on Windows PC. See: System Requirements - PC - Starfield - Bethesda Support

[table][tr]MinimumRecommended[/tr][tr][td]

• OS: Windows 10 version 21H1 (10.0.19043)
• Processor: AMD Ryzen 5 2600X, Intel Core i7-6800K
• Memory: 16 GB RAM
• Graphics: AMD Radeon RX 5700, NVIDIA GeForce 1070 Ti
• DirectX: Version 12
• Storage: 125 GB available space

[/td][td]

• OS: Windows 10/11 with updates
• Processor: AMD Ryzen 5 3600X, Intel i5-10600K
• Memory: 16 GB RAM
• Graphics: AMD Radeon RX 6800 XT, NVIDIA GeForce RTX 2080
• DirectX: Version 12
• Network: Broadband Internet connection
• Storage: 125 GB available space
• Additional Notes: SSD Required(Solid-state Drive)

[/td][/tr][/table]



If we may ask, are you getting an error code when trying to download and install the game through drive C? In Xbox app, did you set the default drive where you can install the game and apps?

For the meantime, here are the troubleshooting steps that we can perform:

1. Make sure Windows is up to date

• Press the Start button on the taskbar, type settings, and then select Settings.
  
• On Windows 10, select Update & Security. On Windows 11, select Windows Update.
  
• On the Windows Update page, select Check for updates to see if any updates are available including optional updates for your device.
  
• Once the updates have downloaded, select Install now to start the installation.
  
• Following installation, we recommend that you restart your device so that the latest updates can take effect.
  

2. Make sure Xbox app is up to date

• Press the Start button on the taskbar, type store, and open the Microsoft Store app.
  
• Select Library.
  
• Under Updates & downloads, check if there is any updates available for the Xbox app. If an update is available, select Update.
  

3. Make sure you are signed in to the Xbox app and the Store with the same account.

> To make sure your permissions for the game can be validated, be sure to sign in to both the Store and the Xbox app using the same account that was used to purchase the game.

4. Uninstall and reinstall Gaming Services

• Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
  
• In Windows PowerShell, type the following command and press Enter:
  get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
  
• In the same window, type the following command and press Enter:
  start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
  
• Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
  
• Restart your device and try to install the game again.
  

5. Change the default drive for your new games and apps.

• First, open the PC Settings app by pressing the keyboard shortcut Win + I.
  
• Go to the "System → Storage" page in the Settings app.
  
• On the right page, click on the "Change where new content is saved" link under More Storage Settings section.
  
• Under the "New apps will save to" option, select your target drive from the drop-down menu and click on the "Apply" button.
  
• You may select the desired drive from the drop-down menu.
  
• Go back to the Xbox App and try to select the drive and see if that worked.
  

For your reference, see: Troubleshoot issues with the Xbox app for Windows

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Same thing is going on here in Memphis. Can't sign. Can't play downloaded games. Nada. However, my AppleTV will allow me to use Netflix...b/c it works. Lol

BP