Can't download any app

Snafuw0w · Sep 21, 2016

Hi can someone help me, when i try to download an app it just stans processing and when its done it just goes back to download this app

:)

TangSooDoo · Sep 21, 2016

signed up for the 30 day trial for music pass

I can't listen to any songs and I cannot download any songs because the music app store is always closed. I cannot upgrade the app.

Kamikaze Hinman · Sep 21, 2016

NBC Sports

I can't get the NBC sports app to download. it keeps getting stuck at around 16.2mb. any advice?

Mister Maka · Sep 23, 2016

Heya Snafuw0w!

Sorry to hear about the app download trouble. Since this first began, have you tried a full power cycle of your Xbox One? If you haven't already, hold down the power button for 8-10 seconds until your Xbox One shuts off, then give the download another try.

Keep us in the loop when you get a chance

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Shockwave63, how are you today? Hope you're well.

Shockwave63, there are a few procedures we could try:

So, let's try this, first, make sure your windows and all its services are up to date:

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

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Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

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Then, try to uninstall and install the Xbox app.

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If it still doesn't work you're going to uninstall the games services using a powershell command.

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.

Then, after you do it, you're going to open the game pass app, it will ask you to download and install the game services again

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If neither of those procedures works, try to restore your PC's OS via the ISO image tool, using that tool you will be able to maintain your installed games and files.

If you're using Windows 10:

https://www.microsoft.com/en-us/software-downlo...

If you're using Windows 11:

https://www.microsoft.com/en-us/software-downlo...

First, you will download it > Open the ISO Image tool > Open a file inside it called SETUP.exe > Select upgrade > download from the cloud > Keep games and apps.

aGirlWithGame

Xbox says my connection is good but I can't use any downloaded games, multiplayer, or streaming apps.

celestialblundr

I was having the same problem. Read the recommendation that said to delete the app and reinstall but now I can't re download the app at all. Any help from any other user? Any one else having the same problem?

Yabin32

I have the same problem, first was with some games, now with apps. I've already do the soft and full factory reset, but I still can't download any app.

MattRings

You're not the only one.... I can't download any Gold games at all (stuck at 0% installing), and no apps load, either.

Can't download any app