can't download ACIV

OmidV · Jun 15, 2015

Hi everyone!

I am having this problem since I tried to download Assassin's creed black flag with the free games with gold stuff...

There is a similar problem from someone else here.

My problem is quite different, when I try to download, it starts downloading with no problems, but if I turn the console off (I mean turn it into sleep to download) and when I turn it on again it tries to load the downloading progress but then it fails and
says "Cant download Assassin's creed 4". It was surely downloading when it was off because my list was empty (except this download) and if it couldn't download something it should turn off automatically. but it didn't.

It happens the same if I completely turn the console off.

I've tried
this too but it didn't work.

This problem is ONLY with this game... I've downloaded very larger games last week with no problem... but this one frustrates me. (because I love this game)

appreciate your help

:)

Alex2751 · Jun 15, 2015

What is Your Launch Selection?

CoD Ghosts, ACIV, and Ryse.

Navy rulez · Jun 15, 2015

New X-Box one wont update.

Okay, problem solved, update ran and X1 is working without problems. Must have been a XBL problem. ACIV looks amazing, can't wait till Unity is available. NFS Rivals also entertaining.

Airdog 62 · Jun 17, 2015

Hi there.. i had no problem downloading AC blackflag, but since then if have been unable to download any free game from Gold.!! All i get is 'cant download' followed by the name of the game i'm trying to download. At the moment it's Thief. To say i'm sick
of this problem is an understatement.!! Have tried downloading online to, but the same thing happens.

Alex2751

CoD Ghosts, ACIV, and Ryse.

Airdog 62

Hi there.. i had no problem downloading AC blackflag, but since then if have been unable to download any free game from Gold.!! All i get is 'cant download' followed by the name of the game i'm trying to download. At the moment it's Thief. To say i'm sick
of this problem is an understatement.!! Have tried downloading online to, but the same thing happens.

Miss Bijoux

Hey there Ace!

I'm sorry to hear about the achievement frustrations. We have a thread with information regarding
issues unlocking achievements. Read through all the steps listed and follow them in order. If nothing there
resolves the issue, be sure to fill out the survey in the final step. That information is collected and passed along to the appropriate teams for investigation. Do note that it does not guarantee a resolution, however.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the
Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider Program troubleshooting.

Navy rulez

Okay, problem solved, update ran and X1 is working without problems. Must have been a XBL problem. ACIV looks amazing, can't wait till Unity is available. NFS Rivals also entertaining.

Sayburr-3DE85633-AAF

I have ACIV on disc, everything else is digital...

can't download ACIV