Can't download a purchased game.

Luckfog12 · Jan 20, 2014

I purchased Left 4 Dead 2. I can see my purchase online but the purchase or the game do not appear on my X-box 360. Not in down load que. What can I do? I have been charged for the game already.

:)

Miss Bijoux · Jan 20, 2014

Can't Download Purchased Games

Hey there!

I'm sorry to hear about the download issues. If you haven't yet, I recommend looking at the troubleshooting guide we have for
Xbox 360 storage devices. If you continue to experience the issue with that specific USB drive, you may want to try a different flash drive.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

XxDobieRoyalty · Jan 20, 2014

Can't Download Purchased Games

Hello, I recently purchased 'Tomb Raider' for my xbox 360 and despite my USB having more than enough gigabites to complete the download, it still comes up as my device being full. It's very frustrating and despite me repeatedly choosing seperate storage
devices and even going as far as to cancel the download and restart it, I have only succeeded in wasting time. I would be very grateful if someone could offer a solution to my problem.

maxen · Jan 20, 2014

If it's not in the Queue, go to Settings/Account/Download History and you should find it there, probably near the top of the list.

Click A then Download Again and it should be added to your Download Queue.

Let us know how you get on.

Miss Bijoux

Hey there!

I'm sorry to hear about the download issues. If you haven't yet, I recommend looking at the troubleshooting guide we have for
Xbox 360 storage devices. If you continue to experience the issue with that specific USB drive, you may want to try a different flash drive.

Good luck!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider
Program troubleshooting.

Nursemorph

The only way to play this game on a PC is to purchase it on Steam. Platforms it's available on:

Nintendo Switch

Xbox One

Xbox Series S/X

Playstation 4/5

Steam

https://nickelodeonallstarbrawl.com/

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I have checked the game on the store and it shows available to play on Xbox Series X|S and Xbox One. Unfortunately you won't be able to play that on PC.

To get a refund, please go here and copy the the order number https://account.microsoft.com/billing/orders/

Then use it to fill out this form https://support.microsoft.com/supportrequestfor...

After submitting, wait for an email on the status of your refund. You should get one within 24 hours and if your request is approved, you'll get your money back soon after. Refunds are processed in 3 - 5 days.

Hope this helps

Styxoric

Just purchased the game. Can't download it.

zarzak

I can now log in again (I think it was some hiccup on the Microsoft side, as I've changed no network settings), however I'm back to square one. Same original errors in compatibility mode (windows 8)

Thanks for that info, QuitBrute. Are you able to Windows XP and Vista Compatibility Mode to see if that helps? The troubleshooting presented in the guide to

Make older programs compatible with this version of Windows may be able to assist with the issue you're experiencing.

Additionally, do you own this game on disc or digitally and where did you acquire the license for the game from?

Anything older than windows 8 requires a separate download. I don't own the disc, I bought the game directly from microsoft during a sale when they were promoting the platform about a decade ago

Can't download a purchased game.