Can't detect hard drive

I just baught a brand new 5tb hard drive for my xbox 1. It fits into a nyko data bank. When I hook everything up I get no detection or anything saying I've connected the hard drive. I can hear it running but nothing will work. Help please.

:)

 

Xbox One no longer recognizes my external hard drive's media content after the update

I have the same issue. does not detect any external hard drives. only device it seems to detect was the controller.

 

Detect external HD

My xbox one now won't detect my external Hard Drive.

 

if I remember correctly most consoles only recognize upto 3 tb

Anything higher then that is a nas which isn't supported others them pcs

 

Give xb support a call (1-800-4 my xbox .... US) and see if they can help.

 

Make sure you're using the dedicated power supply for your Nyko data bank.

 

Not correct, I have a 4TB Seagate attached and it works fine.

 

Hi Ice,

So quick question.... How many externals do you have connected to the Xbox One? Also, does the Nyko Data Bank that you are using support USB 3.0? If it does not, that is the main issue right there, also if there are already 3 external drives, the xbox will
not pick this one up either.

Go to here:
http://support.xbox.com/games/troubleshooting/console-doesnt-detect-external-storage

This page should help you out a little bit with trying to figure out what is going on and why it isn't being detected by the system.