Can't Deposit Xbox Live Rewards

AlexRzv7811 · May 26, 2017

i'm opting to get out the program, then i'll wait 48 hours, and then re-enroll. Maybe it works for me

:)

CourtlyBoar7113 · May 26, 2017

My billing info is correct but Xbox live reward is saying it's needs to be made sure it's correct

Xbox live reward is saying it can't deposit my credit in my account cause my billing info needs to be correct but it is

Phantom 2774 · May 26, 2017

Rewards deposit

Hi, I'm a member of the Xbox live rewards program. I have over 40,000 reward points to deposit but I can't deposit it as it says my account needs updating to make a deposit. I've done all I can to update & I can't see any problems with it. I've tried this
for months with no luck and I'm getting frustrated. Any help will be welcome

AlexRzv7811 · May 26, 2017

At this moment i got 1500 points and i can't deposit.

XBLRewards8 · Nov 3, 2018

Hello AlexRzv7811,

We can confirm that your deposit is being prevented due to a mismatch between your ESP Rewards Account region and your USA Microsoft Account region. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account
region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (
https://rewards.xbox.com/optout/ ) , wait 48 hours and then sign back up again, which can also take 48 hours. This is the option you have selected.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. In your case, you will create a US Rewards Account that will reward purchases
made in USD. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (Xbox Live Rewards). If your join date shows a specific date and not
a date of "???", then your account has successfully been re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

FACELESSICE

Deposits from the Xbox LIVE Rewards program occurs around the 15th and 30th of each month. Deposits from the Program are in batches of 100 Points or more. Rewards Points deposits are labeled as Points Added or Rewards. The Microsoft Billing site will not
list out the specific Rewards opportunity that has been deposited. From there, the total amount of Rewards Points deposited should add up with the amount of awarded Rewards Points listed on the Xbox LIVE Rewards site. This is from the rewards rep. Here is
a link to the forum

forums.xbox.com/.../29.aspx

Hammbonez417

I've received the same thing. I've received a "$10 xbox live rewards deposit," and two "$5 xbox live rewards deposit." I thought this was kind of odd, as I did not request these. Also it states on the transaction record that these "deposits" are also "refunds." Weird!!!

EddieHendrickson

The points can take up to 30 days for them to be deposited into your account. See the Xbox Live Rewards FAQ for more information here:
http://rewards.xbox.com/faq/

How long does it take for Pending Points to be deposited into my Xbox LIVE account? A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points
are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display
in your Total Rewards Points Awarded.

GronTron

http://rewards.xbox.com/faq/

How do I receive the Microsoft Points I earn through Xbox LIVE Rewards? Xbox LIVE Rewards Points equal to or greater than 100 will be automatically deposited into your Xbox LIVE account each month. It may take up to 30 days for the points
you earn to be deposited into your account. If your points total is less than 100, the points will be held as pending until 100 total points are reached and deposited into your account.

How long does it take for Pending Points to be deposited into my Xbox LIVE account? It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or
more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

XBLRewards8

Hello Razmigg,

Microsoft Rewards and Xbox Live Rewards are separate programs, and Xbox Live Rewards deposits directly to your commerce account, as Smwutches says.

Can't Deposit Xbox Live Rewards