Can't create child xbox account

Discus and support Can't create child xbox account in XBoX Accessibility to solve the problem; I have added my child's MS account to my family (under my own MS account). I am now trying to get them set up with an xbox account. Whenever I try, it... Discussion in 'XBoX Accessibility' started by JeffJacober, Dec 23, 2020.

  1. JeffJacober
    JeffJacober Guest

    Can't create child xbox account


    I have added my child's MS account to my family (under my own MS account). I am now trying to get them set up with an xbox account. Whenever I try, it has them sign in and then takes us to a "Parent: Approval required" page. I give the email address for
    my MS account for approval and when I sign in with my account (using 2FA) I get a page that says: "Sign In, Something went wrong and we can't sign you in right now. Please try again later. The Microsoft account login server has detected too many repeated authentication
    attempts. Please wait a moment and try again." This seems odd since my daughter and I both have no trouble signing in to our MS accounts.

    I have tried waiting a half hour, then an hour and repeating this process. Same result.

    :)
     
    JeffJacober, Dec 23, 2020
    #1
  2. Smwutches Win User

    How to convert and manage existing xbox account - xbox family

    No. Only child accounts can be managed that way if he created an adult account, it can't be converted to a child account. He'd have to create a new account in order to do so and nothing can be transferred between accounts.
  3. Smwutches Win User

    How can I switch my adult account to a childs account and make a new adult account

    You can change a child account to an adult account, but you can't change an adult account to a child account. In order to manage them, you would have to create new child accounts for them.
  4. Obsessive Power Win User

    Question - how do I change birthdate?

    In short, you can't. If you've created a child account will either have to wait untill it becomes old enough for an adult or create a new account.
  5. ChiefJoboo Win User

    Privacy and online security

    This means your xbox account is a child account. If your xbox account is a child account that can't be changed in any way - even changing the birth date - as your xbox birthdate is connected to the first birthdate entered when creating your account. If that
    is so, you will need an adult to create an account, invite you to a family group and change some privacy settings for you. For more info on this contact xbox support about your account: https://support.xbox.com/contact-us

    If your microsoft account is an adult account you may be able to access that page but any changes will not take effect for real if your xbox account is a child account. If both are a child/teen account that page will take you to a page about adding a child
    account to a family.
  6. Christyna64 Win User

    V buck unauthorised purchase

    Create a child account and lock the adult account with passkey or password. This separates the accounts so children can't access payment methods.
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Can't create child xbox account

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