Cant create a rewards account.

Hello Zachster496,

Since Russia is not a Rewards region, you cannot register into the program. We see that your billable account information is set to Russia, so we would be unable to deposit into your Account since there is no way to create a Russian Rewards Account.

Hello Sarge Yorkie,

We only see one Rewards Account associated with your user account. If you registered for a Rewards Account on a different Microsoft Account, it would have created a Rewards Account for that Microsoft Account instead.

wait till they fix things everything is messed up

Hello Sgt Pepper MaC,

Rewards Accounts are created based in the region of your Microsoft Account at the time of registration. Since you chose to register as a US Microsoft Account member, you created a US Rewards Account. Since your purchases have been in Brazilian Real, they
are not eligible for Rewards, since only purchases in your Rewards regional currency are eligible for Rewards; in this case, USD. We see that in May 26, 2013, you chose to migrate your region from Brazil to the United States. On May 1st, 2017, you chose to
register into the Rewards program, which created a US Rewards Account for your US Microsoft Account. You then shortly chose to migrate to the Brazil region on May 19th, 2017.

If you wish to continue with Rewards in your current Xbox Live region you must opt out of the program at (https://rewards.xbox.com/optout/), wait 48 hours and then sign back up again, which can also take 48
hours. This will close out your current US Rewards Account, and create a brand new Brazilian Rewards Account, which will cause you to lose your current progress, but set your account up to Reward purchases in BRL.

Hello DrAkkArOnLive,

You registered as a US Rewards Member. The region for your Rewards Account was created based off the region on your Microsoft Account at the time of registration. This means we can only track and Reward purchases made in the regional currency of your registration
region. While we can detail steps on how to create a new Rewards Account to reward purchases made in BRL, we can not award for your past purchases.

In order to Reward purchases made in BRL, you will need to create a new Rewards Account to match your new Microsoft Account region.

The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback is that you will lose the previous progress you have made on your account,
as you will be creating a brand new Rewards Account. Since you do not have any progress, this will not be an issue, as we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, but not progress.

If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
If your join by date still shows "???", and not your recent registration date, then your account has not yet been successfully re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits
from your old account to your new one.