Can't convert rewards and they are not depositing

Hello Miss Misery NJ,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it has not been scheduled until recently. If you would like to request a scheduled deposit, you may
do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since the Credits that put you over the 5000 Credit amount were not pending until the end of December, your deposit will be a part of the mid-January
deposit cycle.

If you don't redeem the gems by June 15, they will be converted to Microsoft Rewards points.

If you have any pending credits by May 31, 2018, they will be deposited into your account as currency by the end of June. If there is an issue depositing credits into your account, they will be converted to Microsoft Rewards points.

they deposited part of mine but haven’t posted the rest, do vip converted rewards take longer?

the reward credits will show on your xbox live rewards section in a few days, that is if you have signed up the the rewards program, they normally convert and deposit into your live account twice per month, but to get a deposit you need to have at least
5000 reward points.

i bought a XBOX ONE S recent. how i do to convert in reward points?

The credits should deposit n your ms rewards account