Can´t contact support

Discus and support Can´t contact support in XBoX on Consoles to solve the problem; Hi, recently, i had a problem when i was trying to wach a movio on x box, but the disc wouldn`t come out, so i tryed to extract manually, wich didn`t... Discussion in 'XBoX on Consoles' started by joao sang, Nov 29, 2017.

  1. joao sang
    joao sang Guest

    Can´t contact support


    Hi, recently, i had a problem when i was trying to wach a movio on x box, but the disc wouldn`t come out, so i tryed to extract manually, wich didn`t work as well.So i was forced to open the console, in order to remove the disc, tha wasn`t mine.I did it
    and got the disc out, but unfortunatelly, when i tryed to insert the cd, it wasn´t getting in, only with me pulling, and wasn`t reading the cd anymore.

    Conclusion, i can no longer use fisical midia, , only digital, and i would like to know how to fix it ,however, i can´t request a reppair, i´ve been trying, but isn´t working.Does anyone know how to fix?

    :)
     
    joao sang, Nov 29, 2017
    #1
  2. CoinTexas2126
    CoinTexas2126 Guest
    Can't contact Support

    I cannot chat or call support. I do not know how to get support for my problem because the chat will not let me chat and the number they give me rings forever and then hangs up.
     
    CoinTexas2126, Nov 29, 2017
    #2
  3. onyxishere
    onyxishere Guest
    Can't contact support online?

    If you are attempting to contact support regarding questions on your warranty then you have 3 options.

    1. support.xbox.com/contact-us

    2. Contact them via Twitter - @xboxsupport

    3. Call them on the phone - 1-800-469-9269 in North America.

    If you are looking to set up a repair of your console you can do so here.
    http://myservice.xbox.com/
     
    onyxishere, Nov 29, 2017
    #3
  4. steeledwand7664
    steeledwand7664 Guest

    Can´t contact support

    you can contact xbox support at support.xbox.com/contact-us who can setup a repair for you I can tell you this much if your console was under warranty (they come with a one year warranty from original purchase date when it was new) by opening up the console
    you just voided the warranty. and doing a repair through xbox support they will just send it back to you saying that the console was tampered with and not repair it. you may be able to find a local game store around your area that can repair it for you.
     
    steeledwand7664, Nov 29, 2017
    #4
  5. KindGryphon
    KindGryphon Guest
    @joao sang

    steeledwand7664 is correct. Now that you have opened up the console you wont be able to get it repaired through Microsoft even for a fee.

    They will just send it back to you unrepaired with a note saying they wont repair it since its been tampered with by someone other than Microsoft.
     
    KindGryphon, Nov 1, 2018
    #5
  6. KindGryphon Win User

    Can´t contact support

    @joao sang

    steeledwand7664 is correct. Now that you have opened up the console you wont be able to get it repaired through Microsoft even for a fee.

    They will just send it back to you unrepaired with a note saying they wont repair it since its been tampered with by someone other than Microsoft.
  7. steeledwand7664 Win User

    Can´t contact support

    you can contact xbox support at support.xbox.com/contact-us who can setup a repair for you I can tell you this much if your console was under warranty (they come with a one year warranty from original purchase date when it was new) by opening up the console
    you just voided the warranty. and doing a repair through xbox support they will just send it back to you saying that the console was tampered with and not repair it. you may be able to find a local game store around your area that can repair it for you.
  8. hilljack13 Win User

    Can't contact support online?

    So how can I at least fix the error "Invalid data. Please check your information". I can contact them other ways but it issue of online contact is not solved.
  9. onyxishere Win User

    Can't contact support online?

    If you are attempting to contact support regarding questions on your warranty then you have 3 options.

    1. support.xbox.com/contact-us

    2. Contact them via Twitter - @xboxsupport

    3. Call them on the phone - 1-800-469-9269 in North America.

    If you are looking to set up a repair of your console you can do so here.
    http://myservice.xbox.com/
  10. blackv43 Win User

    Xbox Customer support always unavailable since months. No call back

    Xbox Support isn`t available as contact option. Can`t request a call because it is unavailable
Thema:

Can´t contact support

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