can't connect

Try contacting BioShock Support here:
www.bioshockgame.com/support

Don't use EA servers, the game has enough servers you can try out just browse servers.

Hello there,

Thank you for posting on Xbox Forums! In regards to this issue it sounds as if you need to

remove your account from the console and then re-add it as it's the only account on your console that is having an issue logging in. The account might have corrupted data on it which could be preventing it from signing in on your console.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!

Hello, do you already performed a console power cycle? this will fix most of the times this kind of issues, here are the instructions in the following link:

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Let us know if these sugestions fix your issue, or if you need more assistance?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I would like to clarify, is this only happening with this specific game?

Also, we may need to refresh the connection between your router and the Xbox, please follow the steps below:

" 1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state."