Can't connect to xbox live.

Hi there.

I have problem with xbox live. I can connect to wifi with no problem, and when I test the connection it says that everything is ok, but everything behave like there is no connection. I can't see friends, play online, or enter store. On main screen on the
side is "connect to xbox live" button, but it doesn't do anything. It's been like this almost week, from Tuesday.

:)

 

Xbox live not working

Can't connect your Xbox to your internet?
support.xbox.com/.../error-cant-connect-wireless-network-978945

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Can't connect to Xbox Live?
support.xbox.com/.../cant-connect-to-xbox-live-wizard

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Need Technical Support?
forums.xbox.com/.../71416.aspx

 

Xbox Live connection lags yet internet connection is excellent. Nat becomes Moderate

I can't connect to Xbox Live when bridging. My Xbox settings are on Automatic and I can't connect.

 

Try to log out and log in again...

If that doesnt works I suggest you to remove the account from your console, clear the console cache and download your account again. Follow the step by step instructions:

a)To remove the account from xbox live console:

Scroll left on the Home screen to open the guide.

Select Settings.

Select All Settings.

Under "Account," select Remove accounts.

Select the account that you want to remove.

Select Remove to confirm.

When you're finished, select Close.

b) To clear cache on an Xbox One:

Press and hold the power button on the front of the console until it powers down completely.

Unplug the power cable from the back of the console so that the power brick in not connected to the console.

Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.

Plug the power cable back into the console.

Wait for the light on the power brick to change from white to orange.

Turn on the console using the power button.

c)To download your Xbox profile to the Xbox One console:

1. Scroll left on the Home screen to open the guide.

2. Scroll down, and then select Add & manage.

3. Select Add new.

4. Enter the email address for the Microsoft account that's associated with your Xbox profile, and then select Enter.

5. Enter the password for your Microsoft account, and then select Enter.

6. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

7. Follow the steps to configure your Sign-In & Security preferences and download your Xbox profile to your Xbox One console.

Hope this helps you!

 

Both myself any my brother are having exactly the same issues on our xbox...

 

Hunter of Dusk. Try logging out of both profiles and logging back in. If that doesn't work then remove the profiles and reload them. Let us know. Good Luck!!