Can't connect to Xbox Live without error message

Hey guys,

I wanted to connect to Xbox Live but it's not possible.

There is a "connect to Xbox Live" button but when I press it nothing happens.

I checked my network and everything was fine I am connected and get no error message when I test it.

Of course I restarted it several times, but nothing changed.

Would be awesome if someone of you knows a solution for my problem it sucks

Thanks a lot

Kind Regards

Jamaica jo

:)

 

error while updating

when i connect my xbox on live, it says that there is a new update for xbox live. when it's near to finish, a message about error is shown, so i can't connect on live

 

Matchmaking service Alert

I understand what your saying about Diablo III but the problem isn't the game. everytime I try to sign into my profile the xbox can't connect to xbox live. I delete my profile and it connects. I redownload my profile again when it trys to connect I get an
error message 80151911. When I test the connection everything connects but it gives me a matchmaking error. The error not only applies to Dablo III but also Ghost. As a matter of fact even if I try connecting to Netflix it gives me an error message 80151911.
Also one more thing regardless of the game im playing. I restored my xbox 360 to factory reset, why isn't allowing me to connect with xbox live with my profile? The console connects to xbox live without a profile. I hope this can clerify better the situation.

 

First try this. Log out of your profile and then log back in. Once you have done that then test to see if it is working.

If that doesn't work log out of all profiles on the console and then remove your profile. Once that is done perform a hard reset EXACTLY like this. Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the
power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console. Once it is back up and operational reload your profile log in to live and test.

Let us know. Good Luck!!

 

Hey Genesis,

thanks for your suggestion I'll try it tomorrow and I will share the result with you.

 

Hello I am having the same problem and did what you said but still it does not work

 

Hey all,

It sounds like you might not have the latest console update yet and It's also possible the new update that released yesterday for everyone hasn't reached your console yet. You can force the update by following these steps.

1. Scroll left from Home to open the guide.
2. Select Settings.
3. Select All Settings.
4. Select System.
5. Select Console info & updates.
6. Select Update Console (if available).

The latest update is 10.0.14393.1018 (rs1_xbox_rel_1608.160725-1822) fre. For more information about the lasted updates, be sure to check this page. Xbox
One operating system versions and system updates

As mentioned previously by Genesis, signing out and back in will fix this error in most cases, but the latest update fixes this problem fully. Go ahead and check to see if your console needs an update and let us know how it goes!