Cant connect to XBL

Discus and support Cant connect to XBL in XBoX on Consoles to solve the problem; Here is my Trace info I gathered from my x box... I cant change my router so I figured maybe some one on the forums can help me... Issue : cant... Discussion in 'XBoX on Consoles' started by TASADAR101, Apr 28, 2015.

  1. TASADAR101
    TASADAR101 Guest

    Cant connect to XBL


    Here is my Trace info I gathered from my x box... I cant change my router so I figured maybe some one on the forums can help me...

    Issue : cant connect to LIVE service and cant change router settings.

    Tracer info

    Hop Ping IP Host

    1 <1ms 192.168.0.1 ------

    2 7ms 10.101.64.1 --------

    3 7ms 192.168.47.81 ---

    4 22ms 10.224.252.106 ---

    5 22ms 4.28.80.53 xe-5-0-1.bar1.pheonix1.level3.net

    6 28ms 4.69.144.139 ae-3-80.edge5.LosAngeles1.level3

    7 29ms 4.69.144.139 ae-3-80.edge5.LosAngeles1.level3

    8 29ms 4.69.201.6 ae-16-16.car1.LosAngeles1.Level3.net

    9 29ms 4.71.140.78 MICROSOFT -C.car1.LosAngeles1.Level3.Net

    10 31ms 207.46.47.11 ae11-0.;ax-96cbe-1b.ntwk.msn.net

    11 * Request timed out

    12 * Request timed out

    13 63 1.91.234.82.251 ae19-0.co2-96c.1b.ntwk.msn.net

    I have no clue what any of this means and I was literally on last week so i have no idea whats causing this issue.

    :)
     
    TASADAR101, Apr 28, 2015
    #1
  2. finzzilla747
    finzzilla747 Guest
    80151904

    I cant connect to xbl whenever I try it just say my consol cant connect to xbl. When i try to reinstal my profile it still just says i cant connect so i cant evan reinstal my profile.
     
    finzzilla747, Apr 28, 2015
    #2
  3. XBL

    I can connect to the internet, but i cant connect to XBL. It told me to reset my router for 30 seconds, but i still cant connect to XBL. What do i do?
     
    NathannDawson, Apr 28, 2015
    #3
  4. Cant connect to XBL

    Whatever evidence you provide, remember it's not Microsoft's fault. It's yours.
     
    CaliMeatWagon, Apr 28, 2015
    #4
  5. TylerGomez
    TylerGomez Guest
    If this is for Xbox 360 please try to restore your settings to factory defaults and try connecting back to Live and if the same thing please try to turn off your router, unplug it from the outlet and wait for 5 minutes. Then retry. If the same thing please
    try to contact your Internet Service Provider for them to check your router settings/Network settings. Consoles are dependent with your network settings.
     
    TylerGomez, Apr 28, 2015
    #5
  6. TylerGomez
    TylerGomez Guest
    RESET NETWORK SETTINGS:

    Kindly go to Settings >> select System Settings > Select Network Settings >> Select the name of your wireless network/wired network > Select Configure Network > select Restore to Factory Defaults. When prompted, select Yes, Restore to Factory Defaults.

    Note This resets the console's network settings only, and not other settings.
     
    TylerGomez, Apr 28, 2015
    #6
  7. shamalat2
    shamalat2 Guest
    I'm sorry to inform you Sabo, but rehashing th same information that all of us have tried and tested long before we come here is not helpful in the least. Most, perhaps not all have been this route, we have web searched, we have read the forums, been to
    the support page, done all of the things suggested a hundred times over again to no avail. Please stop attempting to tell us this is on our end. my system was off for three days, left untouched and unfettered, i loaded a new game in, booted my xbox and nothing.
    rebooted and connected long enough to download the always unneeded game update and got dumped.... again. Tried a third time, was on for 15 minutes in multiplayer got dropped by XBL. Again, I rebooted and got back in, this time for 8 minutes, long enough to
    just get into a match, dropped by XBL. I and most of those posting here in this forum are having the same issue, we have done all that is asked of us and more in some cases.

    Error 8015190E the evil little genies of an error that is plaguing 99% of us right now is in laymens terms a nondescript error, a generic error of unknown origin that means in fact very little. It is generated when the system sees that it should be receiving
    traffic from the server but for lack of a better term isn't. There is no connection error to speak of, the internet and network protocols are met and working, but its receiving no answer from home. so its generally stuck in a ping loop until the machine reaches
    a set number of attempts and says "oh well, no one is answering, I'm hanging up."

    Microsoft will not help us because, if the error is on the server end and they admit it, they open themselves to lawsuits for lost time and subscription fees for the time the problem occurred. With tens of thousands of customers, it'd get very costly if
    even one person won. So they will attempt to cover it, at the current time XBL core services have been in maintenance twice in 15 hours, both times related to this little bugger. It's not and let me reiterate that again it is NOT a problem with the ISP, or
    the Internet backbone or a goblin or fairies messing with our consoles, this is simply a hardware communication issue at the server farm where one of the data nodes that handles traffic needs to be replaced.

    Thank you and again please take a second to not assume we are all idiots that have not looked into the possible fixes before we came here
     
    shamalat2, Oct 31, 2018
    #7
  8. DKDridin Win User

    Cannot Connect to XBL

    Charter also, connected to internet, cant connect to XBL.
  9. R3db4sS Win User

    Can't log in to my account or connect to Xbox Live

    Cant login either, or even get a connection to XBL.

    Tryed 2 HHDs/2 Profiles both cant get DL (8015190E)

    Internet Connection is fine, XBL Network test is failing.
  10. x24hrs2livex Win User

    Getting online

    I believe some people cant connect to the forums and XBL. XBL Support is aware of the problem and working to resolve the issue
  11. Synergy-8D462067-32C Win User

    Is Xbox Live down? October 18th 2012

    I cant connect to XBL either but when i test my connection it's perfect.
  12. saifxxx Win User

    Service alert

    Actually Im still have the problem and cant connect to XBL , Im thinking now to change my console. the test connection stop between the internet and XBL, and when click more info, tell me that Im connected to internet but cant connect to XBL, and appears
    some solutions about resetting the router and modem and unplug the power for 30 seconds and other usual solutions, and all didnt work with me.
Thema:

Cant connect to XBL

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