Cant connect to store

BladeHunter28 · Apr 19, 2017

I been purchasing stuff last few weeks fine, and just today i get this problem. I have everything else working fine. I use other movie apps from HBO, Starz, Amazon and Netflix with no problems. Its when i goto rent or buy something from store i get cant
connect to store check connection. Its not my connection. I had stuff to purchase and rent aswell and this is preventing me. So please fix problem. Others are also experiencing the same problem

:)

Rek193 · Apr 19, 2017

xbox stores service alert

what is going on with xbox live i cant connect due to xbox stores service alert what gives??????

jonnyb8601 · Apr 19, 2017

Ryse cant connect to xbox store

anyone else have problems with ryse not connecting to the xbox store and not giving out gold after multiplayer

Misses Quinzel · Apr 20, 2017

Hey there, Blade!

I'm sorry to see any issues with connecting to the Store! If you haven't already, hold the power button on your console for 8-10 seconds to reboot your console, then try again. If that doesn't work, please post back with an image of the error you're getting.

Let me know how it goes!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Misses Quinzel

Hey there, Blade!

I'm sorry to see any issues with connecting to the Store! If you haven't already, hold the power button on your console for 8-10 seconds to reboot your console, then try again. If that doesn't work, please post back with an image of the error you're getting.

Let me know how it goes!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
Program Forums for help with Xbox Insider Program troubleshooting.

Nguyen21

I'm connected to live, but on the dashboard every tab says " Xbox Live" and i seem to cant connect to any of it. Such as marketplace, app stores, music, tv&movies.

Mister Mascot

Hey there jonnyb8601,

We've not seen any reports of this, has it worked before for you? Which modes specifically are you seeing the problem in?

Let us know!

_______________________________________________________

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

HERE for the best info.

DUS Berserker

yes and it's doing my head in, I have changed my language and region settings all to English AUS like everyone else said worked for them but I still keep getting the "

Warning: the xbox store is unreachable. Ryse will not be able to credit the gold you earned" error and this needs to be fix. You can't even buy the gold from the store so Microsoft is losing money here

BladeHunter28

I been having same problem. I been buying stuff last week and such, and now cant buy or rent anything from the store. Says cant connect to store when everything is running fine. I have stuff i want to purchase, but this problem is preventing it. Please fix
problem xbox

Cant connect to store