Cant connect to Riot games

Discus and support Cant connect to Riot games in XBoX Games and Apps to solve the problem; When it try to get Riot games rewards with gamepass it says that I don’t own gamepass even though I do? 446a08f8-288d-47ca-8e1f-0ea6c532461d Discussion in 'XBoX Games and Apps' started by Brayden Beus, Apr 23, 2023.

  1. Brayden Beus
    Brayden Beus Guest

    Cant connect to Riot games


    When it try to get Riot games rewards with gamepass it says that I don’t own gamepass even though I do?

    :)
     
    Brayden Beus, Apr 23, 2023
    #1
  2. Jonny306 Win User

    Cant connect to Riot games

    I understand you have Gamepass PC, correct? That is separate from Xbox Gamepass and Gamepass Ultimate.
  3. Jonny306 Win User

    Cant connect to Riot games

  4. Brayden Beus Win User

    Cant connect to Riot games

    Thank you for your reply, yes it says on my account that I have PC gamepass but when I try to connect to Riot games it says my account (cheetah0915523) doesn’t currently have gamepass.
  5. Brayden Beus Win User

    Cant connect to Riot games

    Yes I have both and have them connected but it has said “You don’t have an active Xbox Game Pass membership for your linked Xbox profile. If this is an error, please wait up to 24 hours for your membership status to update.” for about a week now
  6. Jonny306 Win User

    Cant connect to Riot games

    Hello Brayden

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    I do look forward to resolving this problem together! :)

    Are you the actual purchaser of Gamepass and NOT gaining access to it through the sharing feature?

    Also, do you see it as active on YOUR account?

    https://support.xbox.com/en-CA/help/subscriptio...

    Note: Rewards/ perks are ONLY for the actual purchaser and cannot be shared.
Thema:

Cant connect to Riot games

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