Can't connect to party chat/ can't hear friends in game chat

Thanks for the insight. I tried all of those and nothing helped :-(

Hey there!

Perhaps check out the volume settings?

Press Xbox button > Speaker on bottom right, and then play with the volume settings,

I believe its the same when you go to the party, audio options.

Let me know if this helps?
Also if your headphones have a volume feature, sure to see if that's all the way up,

also if you have the "In game - party" feature on the headset, sure to hit the in between so you can hear both. (My razor has that feature and it's easy to forget lol)

Take care and let me know if this works.
Sparrow

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Celtic, how are you today? I hope you're doing well.

It might be the headset chat mixer, the issue.

Hit the xbox button on the controller > drag right to settings > click on audio > it will open three options for you to adjust the volume.

The first leave at max.

The second is "headset chat mixer" leave in the middle to hear both console and chat sounds or all the way to the left on the control symbol to hear only console sounds (music, games, etc.).

And the third, at your discretion, is the microphone volume.

Thanks for the insight. I've tried them all and none have helped. It's just the weirdest thing. I can hear them completely fine in game chat, but not for party chat :-(

Hello @Celtic Merc 77! I hope that you are doing well today!

If you can’t hear your friends in party chat, please try these tips:

• Check that your privacy settings allow communication with everyone. Press the Xbox button to open the guide and select Profile & system > Settings > Account > Privacy & online safety > Xbox privacy. Select View details & customise > Communication & multiplayer, and then make your changes.
  
• Check the party chat volume for each person in your party. Press the Xbox button to open the guide, and then select Parties & chats. Select the party to expand the party roster, choose the person you want to check, and then verify that their volume slider is at a level that you can hear. To change the volume level, move left or right using the D-pad or the left thumbstick to adjust the volume slider.
  
• Also, you will need to check your current NAT type. To do this:
  
  1. Press the Xbox button to open the guide.
     
  2. Select Profile & system > Settings > General > Network settings.
     
  3. Under Current Network Status, the NAT Type field displays your current NAT type.
     
  You need your NAT type to be Open to resolve this issue. You also want to make sure there are no errors such as Double NAT detected or UPnP not successful displayed.
  

Make sure to keep us updated!

I hope this helps you out!