Can't connect to online services

Discus and support Can't connect to online services in XBoX Games and Apps to solve the problem; Since Friday, Jan 20, I have not been able to connect to online services in order to play multiplayer. Spoke with xbox support yesterday and they had... Discussion in 'XBoX Games and Apps' started by magicalpig76, Jan 22, 2017.

  1. magicalpig76
    magicalpig76 Guest

    Can't connect to online services


    Since Friday, Jan 20, I have not been able to connect to online services in order to play multiplayer. Spoke with xbox support yesterday and they had no reports of servers being down. I tried numerous changes to router but none helped (I can play GoW Ultimate
    Edition multiplayer just fine, and I did not change any router settings prior to the problem starting.)

    It seems most people are able to play tonight and Team Coalition is saying servers are okay on Twitter. I'm thinking about reinstalling the game. Does anyone know if this will force me to download the whole game and all its updates again, or will the files
    be on the console already?

    Is anyone else having problems connecting for multiplayer?

    :)
     
    magicalpig76, Jan 22, 2017
    #1
  2. Servers down (for me)

    Says I can't connect to Online Services...
     
    HoM Get Lifted, Jan 22, 2017
    #2
  3. iFrZ Daz
    iFrZ Daz Guest
    Can't connect to online services?? how i fix that problem?

    I turn my modem off and back on and connect to live again and again and still my black ops 2 say to me Can't connect to online services, please try again later or go to they website.. What i can a do? I want play Black Ops 2 but i can't connect to online
    services.

    And sorry to my bad english!
     
    iFrZ Daz, Jan 22, 2017
    #3
  4. Can't connect to online services

    Hi,



    To help determine the root cause of this issue, kindly answer the following questions:

    1. Are you getting any error messages?

    2. Have you tried playing other games and check if the same thing occurs?

    3. Are you using an Xbox One console or a Windows 10 computer?

    4. Is your device connected to a wired or wireless network?

    The process of uninstalling and reinstalling the game replaces the files that run the game. This means that you’ll need to download the whole game including the game updates.

    If you’re using a Windows 10 computer, refer to this
    link
    for more information on how to uninstall and reinstall a game.



    We’ll be waiting for your response.
     
    Catherine Cus., Jan 23, 2017
    #4
  5. Catherine Cus. Win User

    Can't connect to online services

    Hi,



    To help determine the root cause of this issue, kindly answer the following questions:

    1. Are you getting any error messages?

    2. Have you tried playing other games and check if the same thing occurs?

    3. Are you using an Xbox One console or a Windows 10 computer?

    4. Is your device connected to a wired or wireless network?

    The process of uninstalling and reinstalling the game replaces the files that run the game. This means that you’ll need to download the whole game including the game updates.

    If you’re using a Windows 10 computer, refer to this
    link
    for more information on how to uninstall and reinstall a game.



    We’ll be waiting for your response.
  6. HoM Get Lifted Win User

    Servers down (for me)

    Says I can't connect to Online Services...
  7. Zuru Xai Noksai Win User

    Changing my privacy & online safety settings

    My settings are fixed online but I still can't connect to the service on the xbox one
  8. Creepy Walrus Win User

    Connecting to Online service

    Yeah I got booted off mid game and couldnt get back onto MP.

    After a while I just restarted my xbox, and it looks like im back on.
  9. Miss Bijoux Win User

    Connecting Online Service

    Hey Andy!

    Hmm. Do you currently have an active Xbox Live Gold subscription? In order to access many online features, including multiplayer, you need to have Xbox Live Gold. If you aren't sure, you can reach out to our
    phone/chat support teams and they can take a look for you.

    Let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
Thema:

Can't connect to online services

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