Can't connect to Minecraft ps5

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you are experiencing license issues with PlayStation, you should contact PlayStation support and report the problem.

https://www.playstation.com/support/

Microsoft does not have access to PS system purchase information.

Best Regards.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PMIH

I saw some reports from other players about this.
Could be a temporary issue with Minecraft servers

If you don’t mind please try waiting couple hours and give it a new try
If maybe the issue persist the best option is reach Minecraft support here
https://help.minecraft.net/hc/en-us/requests/new

Hi Lloydfoxy, thanks for your question. I'm happy to help.

As I'm a fellow community member like you, checking how many accounts you may have would not be something I'm capable of doing. If you're struggling to log into a game, however, you may wish to speak with Mojang regarding your account.

https://help.minecraft.net/hc/en-us

There is also the Minecraft help section available to use regarding the game.

I understand that this may be frustrating, but as this is the community section there's not much else that can be looked into.

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Hi there Shannon B.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues using Minecraft multiplayer.

Start Minecraft on the PS5.
Go to the main menu and select the “Sign in with a Microsoft Account” option.
Note the account details displayed. Ensure that this account matches the one you intend to use for multiplayer features.

Verify Your Microsoft Account Credentials:

Visit the Microsoft Account website on a computer or mobile device.
Log in with the credentials you think are correct.
Check the account details, such as your gamertag and email, to ensure they match those used in Minecraft on the PS5.

Change Minecraft Settings for Multiplayer
On PS5:

Open Minecraft Settings:

From the Minecraft main menu, go to “Settings.”

Access Privacy Settings:

Navigate to “Profile” and select “Manage Account” or “Privacy & Online Safety.”
You may be prompted to log in again. Use your Microsoft account details.

Adjust Multiplayer Settings:

Ensure the options for playing with others and participating in cross-platform play are enabled.
Set permissions for multiplayer games and communicate with others to “Allow” or adjust as needed for privacy.
Check for PS5 Restrictions:

Go to the PS5’s system settings.
Under “Users and Accounts,” navigate to “Parental Controls/Family Management.”
Ensure there are no restrictions that would prevent multiplayer gameplay.

On Other Platforms (if applicable):
Java Edition on PC:

Launch Minecraft and log in with your Microsoft account.
Go to “Options” and then “Multiplayer Settings.”
Adjust settings for visibility, chat options, and multiplayer preferences.

Bedrock Edition on Other Devices:

Open Minecraft and navigate to “Settings” from the main menu.
Select “Profile” and adjust your multiplayer settings accordingly.

Sync and Test Multiplayer Features
Cross-Platform Play:

Ensure that your daughter’s PS5 is connected to the internet and that Minecraft is up to date.
Invite friends through the “Friends” tab in the main menu by adding their gamertag or inviting them from your friend list.

Join a Server or World:

Test multiplayer by joining a server or another player’s world. Go to the “Play” tab, select “Servers,” and join one of the available servers.
Alternatively, you can join a friend’s world by selecting the “Friends” tab and choosing a world they are hosting.

If you’re facing account issues, make sure no other accounts are signed in on the PS5 that might conflict with your desired Microsoft account.
You might need to log out of other accounts and ensure only the correct one is signed in.

Ensure your internet connection is stable. A weak connection can cause issues with joining multiplayer games.
Restart your router and PS5 if you experience persistent connectivity issues.

Make sure both Minecraft and the PS5 system software are up to date. Sometimes, updates are required for multiplayer functionality.

If your Microsoft account is part of a family group, ensure that your account permissions allow for multiplayer gaming. Adjust these settings on the Microsoft Family Safety website if needed.
Double-check that no parental controls are blocking access to multiplayer features either on the PS5 or within the Minecraft settings.

I hope this helps.

I shall be here for your response. -Lumie