Can't connect to live - Can't find IP Address

JeffreyJames188 · Oct 17, 2015

Hi I'm having a lot of difficulty trying to connect my xbox to live.

When I try I get a message saying that the Xbox can't get an IP address. If I back out of that it says the Nat type is strict. I have had the strict nat type issue before and fixed it using the online guides but haven't come across the can't find an ip address
issue before.

I have no issues with my laptop or phone connecting. I also tried to connect my xbox to my phone and it came up with the same thing. I can't find any solution online.

Any help would be greatly appreciated

:)

xbox360italy · Oct 17, 2015

Help! Cant Sign In On Xbox Live

Hello MR BENNNNN

Go here

Error: Can't obtain an IP address from your router or modem

support.xbox.com/.../error-cant-obtain-ip-address-router-modem-978976

and

Error: Can't connect using a static IP address

support.xbox.com/.../error-cant-connect-using-static-ip-address-978975

UnarmedBear66 · Oct 17, 2015

can't find teredo IP address

When i test multiplayer connection it says that they "cant find a Teredo IP address". unplugging everything didn't help but then the next step is to make sure UDP port 3544 isn't blocked. Well, I have no clue what that is so i skipped it. I have an ASUS
laptop if anyone knows how to fix the UDP port 3544 through ethernet into the ASUS then please inform m. Then i did all this other stuff having to do with IP addresses and it turned out i think i have to call my service provider. They first said that if I
didn't change anything than nothing should have happened. I said OK and ended the call. It probably does have something to do with my ISP (charter) but i would prefer not to have to call them unless it comes to that. Anyone have any idea how to fix this? I
will answer any questions you need.

KID on ICE · Nov 7, 2015

Hi try restarting your router

Glass Lions

So now it's showing up as connected, but it's telling me that it can't find an IP address to connect.

Mister Fitzer

Hey mate, looks like your post disappeared, but have you worked through all the steps listed in

this guide?

Mister Fitzer

Hey mate, I think we're going to need a lot more info than that. Please check out the post Shad0wman posted.

GMAN990

Hi,

Please read:-
forums.xbox.com/.../9.aspx

And post back your details in full (the bits that are in bold on that post) so that people may help

If you are wireless can you also state whether you are using the white or black external adapter or the Xbox 360S Internal adapter

Thanks

Pwner62

I have a Xbox 360 Pro (White) with a 30 ft Ethernet cord running to my router which then runs to my modem and we have tried connecting it directly to the modem and it still did not work

Can't connect to live - Can't find IP Address