Can't connect to Internet on XBOX 360

Discus and support Can't connect to Internet on XBOX 360 in XBoX on Consoles to solve the problem; I am extremely new to Xbox. I have a second hand console (first gen I believe) with a Microsoft Wireless Adapter. Since I got the adapter I've been... Discussion in 'XBoX on Consoles' started by neontetraskill, Oct 20, 2015.

  1. Can't connect to Internet on XBOX 360


    I am extremely new to Xbox. I have a second hand console (first gen I believe) with a Microsoft Wireless Adapter. Since I got the adapter I've been having minor issues with running netflix (but pretty sure it's just my internet).

    I fell asleep with netflix running last night and woke up this morning disconnected. I now cannot even get my console to connect to the internet. I've been looking through forums and trying solutions for a few hours now and still nothing.

    Here's what i've tried:

    - Deleted my profile & cleared cache 3 times

    - changed DNS settings from manual to automatic a few different times

    - powercycled my modem/router (shaw) many times

    - restored my default network settings over and over

    - switched networks (we have three including an extended connection which is what I was on last night, a primary and a guest)

    - checked to see if the other xbox's in the house work (we have 3, the one right next to the router is fine, the other in the upstairs room next to mine also cannot connect and gets the error message with 904 at the end (which is also one of the ones I was
    getting this morning)

    - Finally I reformatted the HD just in case (since I hadn't gotten too deep with any content)

    It is showing DNS related errors when it suggests how to fix it but nothing I'm trying is working and I've had a rough day as it is so I'm just kind of giving up. I'm reasonably computer savvy so this is frustrating and I'm unsure what to try next. Any help
    would be appreciated. I've seen error reports on some of the forums but I'm unsure where to look for the info so I'd need some guidance on that.

    :)
     
    neontetraskill, Oct 20, 2015
    #1
  2. Bryant Loc
    Bryant Loc Guest
    CAN NOT CONNECT MY INTERNET TO MY XBOX 360

    I really need help I can't connect my internet to my Xbox 360 even sometime I could connected but my xbox didn't automatically connect to my internet and everytime I turn on my Xbox I have to do test connection to connect my home internet!! Can't connect to Internet on XBOX 360 :( EMERGENCY
    HELP I CAN NOT PLAY ANYTHING WITHOUT XBOX LIVE
     
    Bryant Loc, Oct 20, 2015
    #2
  3. xbox connection

    hello,i can't connect my xbox 360 to internet.

    my router modem is asus n10e.

    thanks.
     
    MacabreEye5466, Oct 20, 2015
    #3
  4. Silver97890 Win User

    Trouble with backwards compatible game

    I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.
  5. DXBlazePT Win User

    Optional Media Update

    But, if I can't connect my xbox 360 to the internet, how do I download the app?
  6. Epoozz Win User

    Xbox 360 can't connect to internet.

    Podría ser tu conexión a internet
  7. GarethHarper Win User

    Xbox 360 can't connect to internet.

    Hello

    And thank you for your suggestion. I don't have access to another home network, but I did try connecting the Xbox 360 via an iPhone personal hotspot.

    The Xbox 360 connected successfully and asked if I wanted to download the system update it needed (due to me having rolled back system updates previously).

    I selected "No", because the amount of data needing to be downloaded would have caused an expensive phone bill.

    I turned off DMZ on the home router.

    Via the usual home networking setup, I tried activating the router/modems internal WiFi (we usually use a separate WiFi base station) and connecting the Xbox 360 directly to the router/modem via its WiFi. The Xbox 360 connected successfully to WiFi, but
    could not connect to the internet.

    It does look as if there's something about our router that is causing the trouble.

    I'd appreciate any troubleshooting suggestions.
  8. XBF Chris J Win User

    Xbox 360 can't connect to internet.

    Hello Gareth,

    Thank you for posting here on the Xbox forums. We definitely appreciate you letting us know all of the troubleshooting steps you have tried to resolve this issue. I would like to suggest an easy step to try out first. This step can help us identify whether
    the issue is coming from the network, or the console itself.

    Can you try your Xbox 360 on a different network? A different home network would be ideal if possible, but a hotspot could work out as well. Id only use a hotspot if a different home network (friend or family's) is not available, since hotspots can still
    cause issues on a console.

    I would also like to add that UPnP does not combine well with DMZ. You should try one or the other, never both at the same time. Doing so would cause issues connecting to your network for the device set up with DMZ.
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Can't connect to Internet on XBOX 360

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