Can't connect to Hyperlands on Xbox One

Hello there @KadenF, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through
the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
(UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I appreciate the detailed response, unfortunately, nothing worked after doing all the steps you have listed. We had checked the NAT yesterday and it was open. I see the Ports your had listed were little different then what I had.

I can't, it says that it's not connected to the internet. My xbox one is connected to the internet but when I try to play a 360 game on the xbox one it says that it can't connect to the internet.

Am I the only one that can't connect to the Internet right now? Everything else in my house is connected but my Xbox one keeps telling me it can't connect to my wireless network. It started with destiny. I turned off my Xbox one thinking it was nothing that
big of a deal. Now I can't get on live because my Xbox one can't get my network. I've tried everything and I just can't get on. I'm not getting to error codes.

No, you can't connect the 360 kinect to an xbox one.