Can't connect to friend

Discus and support Can't connect to friend in XBoX on Consoles to solve the problem; my friend and I used to be able to play together, but recently have not. Every time I join his game or party (it doesn't matter which game this... Discussion in 'XBoX on Consoles' started by Copacabana11, Jun 26, 2017.

  1. Copacabana11
    Copacabana11 Guest

    Can't connect to friend


    my friend and I used to be able to play together, but recently have not. Every time I join his game or party (it doesn't matter which game this happens for all of them) we each instantly disconnect, and our wifi cuts out for a couple of seconds. On FaceTime
    it says reconnecting every single time I try to join his party or game. This only happens for one person on my friends list and I can play with everyone else perfectly fine. Both of our Nat types are open so I don't think that is the problem.

    :)
     
    Copacabana11, Jun 26, 2017
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    Can't connect to friends

    It can be your internet as well so you can apply the same suggestion and contact your ISP
     
    M3tal Daz3, Jun 26, 2017
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    Can't connect to friends

    Tell you friend to contact his ISP and make sure that his net connection can support IPV6
     
    M3tal Daz3, Jun 26, 2017
    #3
  4. Mister Fitzer Win User

    Can't connect to friends

    Please take a look at
    this post
    , and then answer those questions in your thread. We'll need as much info as possible to troubleshoot your issue. Thanks!
  5. inapickle36 Win User

    Can't connect to a friend

    I'm having the same problem also. My neighbor and I can't play together in a party unless we have another friend host the party and invite us both. Doesn't matter what game we are playing. We can send messages. I have a wireless connection through Comcast
    and he has a connection through DirectTv. Both use different routers.
  6. Castellus Zemi Win User

    Can't connect with friend

    If your friend is trying to host the game that might be the issue you should try to host the game your self. If that doesn't work I will leave a link for you to share with your friend. It will show you how to change your NAT type.

    Here is a link to the video: https://www.youtube.com/watch?v=IOEZUFeO-PA&t=2s

    Hope this helps, Happy Gaming!!!
  7. CrazyUSMarine Win User

    Can't connect with friend

    I bet it's something to do with one of ya'lls NAT settings. Check to make sure that NATs are open on both ends, and all should be good.

    Thanks and Happy Gaming!
  8. Mister Beep Win User

    Can't connect to a friend

    Hey there,

    Let's focus on getting your NAT from moderate to 'Open' first. Let's start by following the steps on our

    Xbox One NAT Solution
    . For port forwarding, a good website to check out is
    PortForward.com
    , which should have your network equipment on that page and will help guide you to which settings you need to interact with for your router/gateway. Additionally, could you post back with the following information so we can take a look as
    well?

    • ISP:
    • Region:
    • Modem brand & model:
    • Router brand & model:
    • Any error codes you have run into:

    Let us know if those steps help!
Thema:

Can't connect to friend

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