Cant connect microsoft account to ps5

Hi, Ac1d,

Thank you for your contribution, and welcome to Xbox Community. It's my pleasure to help.

I understand you want to link your Microsoft account to your PS5. Sorry to hear that you're facing issues with linking your account. Have you linked your Microsoft account to Playstation account before?

The error normally indicates that your PS5 is already linked with a different Microsoft account or your Microsoft account is linked with another PSN.

Are you linking your account for Minecraft game?

Thank you!

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

If you are playing a microsoft game like minecraft, you need to create the link on the account, and this process is done on the ps account, unfortunately if it identifies because some account has its microsoft account linked and microsoft does not have access to it.

Try loging in on your Sony Account on your Xbox and you get the same results. Your Playstation uses a Sony Account to log in. I'm not sure if this is a troll post or not. Lol

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PMIH

I saw some reports from other players about this.
Could be a temporary issue with Minecraft servers

If you don’t mind please try waiting couple hours and give it a new try
If maybe the issue persist the best option is reach Minecraft support here
https://help.minecraft.net/hc/en-us/requests/new

Hello, Bella M. I’m Arturo.

I’m afraid to say, but according to the official Minecraft article I’m going to share below:

“As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.”, and in addition to that, “Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.”

Reference link:
https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.