Can't connect Controller to Xbox One X

Tarkov510 · Nov 7, 2017

Got my Xbox One X today but I can't connect my Controller to the console via wifi, only USB. My Xbox One X Controller turns off as soon as I let loose of the Xbox-button. Tried it with my old Xbox One controller - Xbox-button flickers a few times, then turns
off as well. Any helpfull ideas or can I send the box right back to microsoft? :/

:)

lm Murr · Nov 7, 2017

I can't connect my xbox one controller wirelessly or using a micro usb?

I can't connect my xbox one controller to my xbox one wirelessly or using my micro usb cable. i have changed the batteries multiple times, resynced both of my controllers i have tried, and tried multiple micro usb cables and i still cannot get my controller
to connect. my console just turns on and then i can't do anything because i can't connect my controller.

greg_window10_installer · Nov 7, 2017

Xbox one controller won't connect

Hello WarlordAssassin,

May I recommend following the steps outlined at "Connect a wireless Xbox One controller to your console" . In addition, there are also some very
good troubleshooting suggestions at "Xbox One Wireless Controller disconnects or can't connect" .

support.xbox.com/en-US/xbox-one/accessories/connect-a-wireless-controller

support.xbox.com/en-US/xbox-one/accessories/wireless-controller-disconnects

Good luck and good gaming,

SA

Hordie · Nov 7, 2017

Hi Tarkov510,

Sorry you're having issues connecting your controllers to your Xbox. Are these known good working controllers? If they're not syncing via wireless, then I would suggest trying to plug them in via USB. They should immediately connect, and stay connected.
If you're still having issues, then try doing a hard reset. To do this with the console powered on, hold the power button down for about 10 seconds until it turns off. After it's off, turn it back on and try to see if they start connecting.

Don8591

I can't find one designed for series x controller. They are all for xbox one controller and don't fit series x controller properly.

Obsessive Power

Hi,

I can't see why not. After all, the Series X and S console support Xbox One controllers. That shows the way these new controllers connect hasn't changed. They should work on PC with the Wireless Adaptor.

Michael Paillé

My controller stop working too series x , factory controller . Last night working and today my samsung tv remote control my xbox and the xbox controller no longuer view by the xbox , i use another controller from my other xbox seris s , and this controller work but not the one work last night , i try the little button to match xbox with but nothing , the controller do no longuer view on my xbox series x , can control de series s but can't be view or connect to the series x anymore

Obsessive Power

Hi,

The Series S and X controllers work on same devices the earlier controller can connect to. This includes:

Xbox One Game receiver for Windows 10

Bluetooth (PC, Android, iOS)

Xbox One, One S, X and Series X/S.

Hordie

Hi Tarkov510,

Sorry you're having issues connecting your controllers to your Xbox. Are these known good working controllers? If they're not syncing via wireless, then I would suggest trying to plug them in via USB. They should immediately connect, and stay connected.
If you're still having issues, then try doing a hard reset. To do this with the console powered on, hold the power button down for about 10 seconds until it turns off. After it's off, turn it back on and try to see if they start connecting.

Can't connect Controller to Xbox One X