Can't connect cause xbox Don't recognize that i already paid for xbox gold

I recognize that the description under Gold can be misleading as it states "enjoy the benefits of Xbox Game Pass" although it's a different service, I recommend that if you have been already charged for Gold cancel the GP or upgrade to Ultimate, all you
already paid will be merged plus 1 more month.

yes the thing is ultimate is game pass and gold connected, but i don't get how do you cancel something that you already paid for

Hello Bankai Ichigo X,

Promotional subscriptions are not eligible for Rewards, as stated in our FAQ:

—My Xbox Live Rewards account is not recognizing my Xbox Live Gold membership. What should I do?

Xbox Live Rewards can only recognize paid monthly or yearly standard, non-promotional Xbox Live Gold memberships. If you have a different type of membership, we may not be able to recognize you as an Xbox Live Rewards Gold member.

I have the same problem. I just paid for Gold for a month, xbox.com shows me as Gold Membership in the upper right corner, but I still can't join a multiplayer game. I can even use Netflix, so I know that it quasi-recognizes that I'm gold, just, games don't.
WTF. Likewise, it's the only grayed out option, I can join parties, though I can't start parties.

Hold on though. If I have a month of live, and I cancel it, I don't lose that month I have, I've already paid for it.

Are.you saying you had gold, and it's gone? Cause that's a different issue surely