Can't confirm billing address while signing up for 1 month free xbox live

Hi,

I have never used my 1 month free xbox live subscription on here, so I went over to the website to do it, it asks for my billing info, so I updated it, and clicked next. And when i clicked next it says this billing address will be saved to your account blah
blah blah, and so then I clicked next again, now it took me back to the first screen where it said to add billing address but the confirm button is grey and its asking me to enter it again, so I do and the same thing happens.

Sorry if this is vague, but thanks.

:)

 

How to Change your Xbox LIVE account information

Overview

It is possible to change information associated with your Xbox LIVE account like your name, address, phone number or email address.

Note: You cannot change the country that is associated with your Xbox LIVE account. If you have moved to another country and you would like to access Xbox LIVE from there, you have to create a new Xbox LIVE account in your new location.

How to Change your name, address, phone number or email on Xbox.com

1) Go to My Account and Sign In with your Microsoft Account. (This is the email and password that is associated with your Xbox LIVE account).

2) Make the changes you want to your billings account information and then click Save.

How to Change your name, address, phone number or email on your console.

1) Sign in using your Xbox LIVE gamertag.

2) Proceed to Settings, and then select Account.

3) Select Your Information, and then go to Billing Information.

4) Sign In with your Microsoft account password.

5) Change your billing account information and then click Done.

In case you want to change the billing name on your Xbox LIVE account, go to Xbox.com

 

How to check your Xbox LIVE or Zune billing and purchase history

It is possible to have a look at the history of all purchases made on your Xbox LIVE account.

View charges on your Xbox LIVE account

1) Sign into the Microsoft Billing website using your Windows Live ID. (This is the email address and password associated with your Xbox LIVE account or Zune account).

2) Go to Your Payment Methods and choose the payment method you want to go through its history (for example, credit card).

Note: Zune purchases are found under Your Services.

3) You will see a list of charges for the current month (for example, membership renewals and Microsoft Points). If you want to look at the charges from another month, you can change the Statement Period accordingly.

If charges are not showing up, confirm that you used the right email and password associated with your Xbox LIVE account to sign into the Microsoft Billing website.

Look at your Xbox LIVE purchase history:

There are two ways you can use to see the history of purchases you have made using your Xbox LIVE account:

• Sign in using your Windows LIVE ID and go to Purchase History.
  
• Use your console to view your Xbox LIVE purchase history

Steps for using the console:

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Go to Download History. You will see a list of items you have downloaded.

Note: If you are on a 2 year Xbox LIVE Gold Contract, you will get all the relevant information under your billing history and purchase history. You will be charged a monthly subscription fee of $14.99 during the 2 year period.

Look at your Zune purchase history in the Zune software:

1) Start the Zune software and Sign In using your Windows LIVE ID in the upper right hand corner of the screen.

2) Under Settings, choose Account.

3) Select Purchase History. You will a list of your purchases by category.

Print a list of charges to your account:

1) Sign into the Microsoft Billing website using your Windows Live ID.

2) Go to Your payment methods and choose the type of payment method you want (for example, credit card). You will see charges for the current month.

3) Click on Show print view. A new window will open with the month's transactions.

4) Click Print on your browser.

 

Solved in under 5 seconds. For what ever reason I needed to cancel it and then open it again... Why, I have no idea. But thanks anyway.

 

Hi there,

can you try what happens when you update the billing information via
http://billing.microsoft.com to see if it is saved via that link and try to get the xbox live subscription afterwards.

Let us know the results