Can't complete install of PUBG

Discus and support Can't complete install of PUBG in XBoX Games and Apps to solve the problem; hey guys, So I just purchased PUBG and it stops at 58.5%. I cancelled it and then tried redownloading. Same result. I did a hard reset, same outcome.... Discussion in 'XBoX Games and Apps' started by SANDLEYSTEAMER, Mar 20, 2018.

  1. SANDLEYSTEAMER
    SANDLEYSTEAMER Guest

    Can't complete install of PUBG


    hey guys,

    So I just purchased PUBG and it stops at 58.5%. I cancelled it and then tried redownloading. Same result. I did a hard reset, same outcome. I have 260GB of free space. Can someone explain to me why this is happening, as well as a solution to it

    :)
     
    SANDLEYSTEAMER, Mar 20, 2018
    #1
  2. At the Nozzle
    At the Nozzle Guest
    Battlefield V Battle Royale Gameplay Reveal trailer. What are your thoughts?

    We'll have to see how it plays. As long as it is not a complete Fortnite/PUBG copy.

    Best,

    Nozzle Can't complete install of PUBG :)
     
    At the Nozzle, Mar 20, 2018
    #2
  3. FishDawg1
    FishDawg1 Guest
    Error Installing Update

    I cannot connect to Xbox Live because it wants me to install an update, but the install always fails. The download completes, but the install fails. Here's the error message:

    Can't process the update. Status Code: 397B 3C74 A080 1400 D005 2001
     
    FishDawg1, Mar 20, 2018
    #3
  4. At the Nozzle Win User

    Battlefield V Battle Royale Gameplay Reveal trailer. What are your thoughts?

    We'll have to see how it plays. As long as it is not a complete Fortnite/PUBG copy.

    Best,

    Nozzle :)
  5. NESClO Win User

    Erangel 2.0

    Heya,

    Just starting updating PUBG and I can't wait for the new update!
  6. xUAx Shadow Win User

    Love to hear if your a PUBG or FORTNITE player and why?

    Hey BIGDADDY,

    PUBG and Fornite are two different games honestly same genre but completely different. I would say PUBG is more like Battlefield and Fornite is more like Call of Duty. If you want a more tactical more realistic game then your gonna want to go for PUBG.
    If you want a fast pace craziness your gonna wanna go for Fornite. Both game are extremely fun however I enjoy PUBG more because I enjoy tactical shooters more. Hope this helps!
  7. zerpolo Win User

    Advanced warfare installed but says "unavailable"

    Mine is saying 100% installed but I still can't get it to open or "completely" install
  8. Nicholas.Z - MSFT Win User

    Msi katana 4070 i712th , crashing when connected to external monitor (pubg)

    Hi, Toni—77—

    By analyzing your DUMP file, we concluded that the reason for your blue screen is that TslGame (the launcher of PUBG game) can't load d3d11.dll, which is the relevant module for DIrectX.

    Please try to right-click Start, open Device Manager, find your graphics card, right-click Uninstall, check Uninstall Driver and then re-download and install it from the device manufacturer's website.

    If the problem persists, it is recommended that you try contacting the PUBG official. Thanks for your understanding!



    Best Regards

    Nicholas.Z | Microsoft Community Support Specialist
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Can't complete install of PUBG

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