Can't complete extended service plan offer on Web site

Discus and support Can't complete extended service plan offer on Web site in XBoX Sales and Promo to solve the problem; When I try to fill out the form for the 2 year extended service plan for XBONE, I choose my address then a window pops up that says Extended Service... Discussion in 'XBoX Sales and Promo' started by tony95i, Feb 12, 2015.

  1. tony95i
    tony95i Guest

    Can't complete extended service plan offer on Web site


    When I try to fill out the form for the 2 year extended service plan for XBONE, I choose my address then a window pops up that says Extended Service Plan, but there is no button to continue. The Web site looks broken. I have tried multiple browsers on
    multiple Windows 7 PCs. Can you fix this or give me a work around. Thanks.

    :)
     
    tony95i, Feb 12, 2015
    #1
  2. eG x Thee Elf
    eG x Thee Elf Guest
    Is the Extended Warranty 2 or 3 years from purchase in the US?

    I can 100% assure you that you are purchasing 2 years on top of the 1 year that comes standard giving you a total of 3 years. Before purchasing the Microsoft Complete (also know as "Extended Service Plan") on https://myservice.xbox.com my
    warranty reflected Feb 15th, 2015 for my registered console. After purchasing the Extended Service Plan my warranty reflects Feb 15th, 2017. The explanation of the program on this
    warranty page     is correct ("Microsoft Complete is an extended service plan for your new Xbox One console and Kinect. Microsoft Complete provides you with three total years of coverage for your console and Kinect sensor."). I
    believe all the confusion is that you are technically buying 2 additional years but say folks or sites are saying 2 years from the purchase date which is incorrect. Hope this helps!
     
    eG x Thee Elf, Feb 12, 2015
    #2
  3. Ch1ps N Queso
    Ch1ps N Queso Guest
    Ch1ps N Queso, Feb 12, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Can't complete extended service plan offer on Web site

    Hey there Solo95!

    Sorry to hear about the web site issue! Since you have already tried multiple browsers, I recommend reaching out to phone support for further assistance. You can reach phone support from our Contact
    Us     page and they should be able to help you get this set up. Feel free to post back after you have contacted support to let us know how everything went. Thanks!
     
    Mister Quimby, Feb 13, 2015
    #4
  5. tony95i
    tony95i Guest
    I have decided against purchasing the service plan. Hopefully if anything bad is going to happen, it will happen in the first year.
     
    tony95i, Nov 3, 2018
    #5
  6. Mister Quimby Win User

    Can't complete extended service plan offer on Web site

    Hey there Solo95!

    Sorry to hear about the web site issue! Since you have already tried multiple browsers, I recommend reaching out to phone support for further assistance. You can reach phone support from our Contact
    Us     page and they should be able to help you get this set up. Feel free to post back after you have contacted support to let us know how everything went. Thanks!
  7. tony95i Win User

    Can't complete extended service plan offer on Web site

    I have decided against purchasing the service plan. Hopefully if anything bad is going to happen, it will happen in the first year.
  8. FaceRollin 69 Win User

    Extended warranty

    Also I've tried on the service center and it says, No service offers are available. Even when on the previous page, 'Device Manager' Is says: This device is eligible for an Extended Service Plan.
  9. NiteTimeOwl3533 Win User

    Xbox One not coming on

    It seems like the brick is the problem and needs to be repaired.

    https://beta.support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    You should check to see if your Xbox is in warranty

    Warranties, extended service plans, and terms and conditions for your device

    Terms and conditions, including warranty terms, depend on where you purchased your device. Find legal documents about the Standard Limited Warranty, Microsoft Complete extended service plan, and extended hardware service plan
    for business
    here    .
  10. Ch1ps N Queso Win User

    XBOX ONE Extended Warranty

Thema:

Can't complete extended service plan offer on Web site

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