Can't claim rewards on Battlefront 2 on xbox one

Can't claim earned rewards on Battlefront 2 on Xbox One!! Have left it turned off for 24hrs, looked for updates etc etc whats the solution?!?

:)

 

Pre-order not redeemed

Hello

I pre-ordered star wars battlefront 2 a while ago, and in my xbox rewards page, it does not appear as pre-ordered, and I can't get the reward for pre-ordering it. Can it be fixed?

Thank you!

 

Not happy.about the rewards the app offers.

Just downloaded the app for my xbox, opened it up and I'm being offered rewards that either I already have and can't claim, or my xbox won't allow me to claim.

The first is purchase a xboxonex. I already have one. I click on the link and it tells me that it can't be found and to try again. As stated I already have a Onex bit I can't claim this reward.

The second I'd for sea of thieves. I got this game on the day of release, I click the link and it takes me to the store but I can't claim the reward.

The last one which showed up today is for the FarCry 5 season pass. I bought this already and again clicking the link tells me I already own it and it won't allow me to claim the reward.

Now either way you look at this it's a.bad service. The rewards on offer shouldn't be something I already own and then can't claim. And if I do own them, and purchased them as a day one customer why are people who are late to the party getting rewarded over
me being the first to celebrate these releases.

It's a poor showing for a service for customers who are loyal to Xbox.