Can't claim or send gifts & powerups

Finnish Gamestop doesn't have powerup cards and they claimed they have never even heard of the early access. Nicely played...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but you may need to get the code replaced or refunded for a code that is for your region. Since this is an Xbox Gift Card it should be for your region's currency as well.

I am a PowerUp Rewards member; however, I and many other people had no idea we were supposed to call a specific number to claim our codes. Until today, the GameStop website said that directions concerning early access to OverRun were to be provided closer
to the game's launch. Those directions never came. Neither the PowerUp Rewards website nor the GameStop website had any instructions for claiming the code. I never received any emails from PowerUp Rewards or GameStop.

A large number of preorderers were waiting for instructions that never came (as evidenced by myriad confused posts about the OverRun early access on various message boards). You, dbMonK, are the first poster I've seen to present such a simple solution (which
I intend to try momentarily). Even GameStop employees had no idea preorderers had to call a specific number to claim their code. PowerUp Rewards and GameStop are obviously closely affiliated, and I saw nothing indicating that PowerUp Rewards was solely responsible
for the distribution of early-access codes. People paid GameStop for the game, and GameStop typically provides codes for bonus content available to preorderers (ordinarily, the codes are on receipts or sent via email). I don't know why people would automatically
know that they had to call 877-676-GAME to get early access.

GameStop's and PowerUp Rewards' failure to inform GameStop employees how to direct preorderers to claim their codes shows a lack of effective communication. The confusion led to numerous preorderers missing out on the promised early access. In that sense,
the early access to OverRun was a debacle. I've been playing and preordering games for a long time, and I have never seen anything like this before.

It claims to be fixed but I still can't send messages and junk so yeah.

I take it that they'll send you the code for Nuketown 2025 via the Powerup Rewards website. At least where I am, they don't let you reserve without an account on their service.