Can't claim game pass rewards

Hello GG1236,

Thank you for posting on the Xbox forums. We understand that your account is not being granted the rewards for completing the

Xbox Game Pass Goals. These rewards are generally sent through the Xbox Message Center in the following month. Do you see any messages in your Xbox Message Center that pertain to your rewards? If you continue having trouble with receiving your points,
we suggest contacting Xbox Rewards Support. Be sure to let us know the results!

Hi StevenMash

To add to the advice already noted here, I have done this quest today on the Android version of the Game Pass app.

Once you have downloaded and logged into the Xbox Game Pass app for your device, navigate to Quests and you recieve the tick in the box for visiting the Game Pass App, scroll down to the bottom of that quest on the Game Pass App, and the Claim button should
be highlighted. Press claim and it should be accepted.

You dont actually need to navigate back to claim it through the rewards app, it can all be done in the game pass app itself. It took about 20 minutes after I pressed the claim button for it to reflect in my rewards points balance on the Microsoft Rewards
site and app on xbox.

If your doing the other quests also, the Lego Batman ones as per example, these can also be claimed in the Game Pass app without having to use the rewards one. Might save you a little time swapping apps.

Good Luck and thank you for visiting the forums today.

you can currently claim the UGP gift. if you purchased it on your console go to the game pass tab and you should see at the top Claim Rewards.

Hello, if you use the Xbox App on your PC, there may be a banner on the game pass section there saying about claiming your rewards.

PC? Codes will be emailed.

Console? Go to the game pass tab (tab over to the right when on the home page). There will be a tile to claim your rewards.