Can't choose 4K/120HZ in the menu with Hisense U8H TV on Xbox X.

Discus and support Can't choose 4K/120HZ in the menu with Hisense U8H TV on Xbox X. in XBoX on Consoles to solve the problem; Hi everybody!, I can't choose 4K/120Hz in the TV & Display Option menu on 65U88H ( *Canadian version but same as the American one) TV from Hisense. I... Discussion in 'XBoX on Consoles' started by Frederic Malenfant, Sep 25, 2023.

  1. Can't choose 4K/120HZ in the menu with Hisense U8H TV on Xbox X.


    Hi everybody!,

    I can't choose 4K/120Hz in the TV & Display Option menu on 65U88H ( *Canadian version but same as the American one) TV from Hisense.

    I can only go to 1440P/ 120HZ with no issues. I am runnning the latest updates from Hisense ( I tried the online & offline updates on USB) and OS Xbox X version of 10.0.25398.1762

    What I did try to fix the issue:

    Full reset of the console ( numerous times)

    Disconnect the console ( Power cycles), all cables for 10 minutes, hours..

    Installed a new formatted SSD hard drive in the Xbox X with a fresh offline OS /updates on USB. (*10.0.25398.1762)

    Tried 6 differents fresh new HDMI 2.1 cables, different brands. Even the OEM one.

    Tried my destop computer with HDMI 2.1 on the Hisense TV ( I am getting full 4k/120hz with no issues whatsoever).

    HDMI format option on the Hisense TV is in the Enhanced Format for max bandwith.

    I started a new MS Xbox account.. running out of ideas!

    Also played with every options possible on the Hisense TV but no difference. The Xbox X only detects the TV as 4k/60Hz.

    I tried differents HDMI ports. I only have 2 ports that support 120HZ. I even tried the other ones...

    I have no issues running the NVIDIA GPU card wih HDMI 2.1 on the TV @ 4k 120HZ but can't get full bandwith with the Xbox X??? The Xbox X console is new to me ( bought it from my friend which played games at 60HZ).

    Thank you so much!

    Frederic

    :)
     
    Frederic Malenfant, Sep 25, 2023
    #1
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Thema:

Can't choose 4K/120HZ in the menu with Hisense U8H TV on Xbox X.