can't chat

Discus and support can't chat in XBoX Accessibility to solve the problem; so here's my situation - usually on Mondays my son and I chat but a lot of the times we can't connect - I send a message he usually invites me then we... Discussion in 'XBoX Accessibility' started by AlanKeay, Jun 13, 2019.

  1. AlanKeay
    AlanKeay Guest

    can't chat


    so here's my situation - usually on Mondays my son and I chat but a lot of the times we can't connect - I send a message he usually invites me then we connect and chat but a lot of the times we can't, then I have to reboot, send a message and sometimes
    we connect. Also I have to be at the home page only and can't play any games as that usually cuts off the chat - so any advice, help or suggestions would be greatly appreciated.

    :)
     
    AlanKeay, Jun 13, 2019
    #1
  2. Shaneblack82 Win User

    can't chat

    Make sure your nat types are both open and make sure both consoles have the latest updates.
  3. ShockedSinger48 Win User

    Can't chat

  4. Miss Ghidorah Win User

    Can't chat

    Hi there,

    Let's have you look at the guide for issues sending messages and be sure to follow all the steps provided.

    Keep us posted if you're still seeing problems!

    _______________________________________________________







    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky HERE for the best info.
  5. M3tal Daz3 Win User

    can't chat

    To check your NAT :

    1. Scroll left from Home to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Network.

    On the Network settings screen, in the center column under
    Current Network Status, the NAT Type field displays your current NAT type.



    To find your Xbox One console’s operating system version:

    1. Press the Xbox button
      to open the guide.
    2. Select System > Settings.
    3. Select System > Console info.
    4. Your OS version is located in the second row.
    Note If you’re in the middle of a system update and need to find your operating system version on your console, pull both the left and right triggers and both the left and right bumpers
    on your controller at the same time. The operating system version is listed as
    Build and is the second line down.
  6. AlanKeay Win User

    can't chat

    both are xbox ones and both are wifi
Thema:

can't chat

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