Can't change Xbox to Home Xbox. Number of switches left seems wrong

Discus and support Can't change Xbox to Home Xbox. Number of switches left seems wrong in XBoX on Consoles to solve the problem; Hi I'm trying to set my Xbox One as a home Xbox, away from my other Xbox. When I tick the Change box it does something then unticks it. The page says... Discussion in 'XBoX on Consoles' started by AndrewGough2, Sep 2, 2023.

  1. AndrewGough2
    AndrewGough2 Guest

    Can't change Xbox to Home Xbox. Number of switches left seems wrong


    Hi

    I'm trying to set my Xbox One as a home Xbox, away from my other Xbox. When I tick the Change box it does something then unticks it. The page says that I have 0 of 5 switches left, but I dispute the correctness of that as I have no memory of changing it since the purchase of my other Xbox in December 2021, and certainly I haven't been switching back and forth during the last year.

    What am I missing? Is there a way to see when I switched or see when a year will have passed since the oldest switch?

    Thanks!

    A

    :)
     
    AndrewGough2, Sep 2, 2023
    #1
  2. CarTzy Win User

    Can't change Xbox to Home Xbox. Number of switches left seems wrong

    Hello AndrewGough2!

    Thank you for posting in the Microsoft Community.

    I'm sorry to hear that you're having trouble changing your Xbox to Home Xbox. The number of switches left is based on the number of times you've changed your Home Xbox in the past year. If you believe that the number of switches left is incorrect, you can contact Xbox Support for assistance. They will be able to look into your account and provide you with more information on your Home Xbox settings. You can reach Xbox Live Support by following the guide below.

    Please also see: How home Xbox and game sharing work | Xbox Support

    To contact live support, please follow the guide below:

    1. Please use this link: Contact us | Xbox Support
      1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      2. If not, please select the country/region it is showing and select the correct one among the list.
      3. Make sure to use to check the available contact times of the support.
      4. Select the "Contact Us" button
      5. Select the drop-down menu options that will match your concern.
      6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. dragonemperor34 Win User

    My home Xbox

    The only way to get more home Xbox switches is by selecting it on the Xbox you want to set as home Xbox, selecting help, and you may get the chance to do a survey for an extra home Xbox change. Xbox support members no longer can reset the number of home
    Xbox changes.

    I have to say- Home Xbox is not for game sharing with people from other households, and doing so is against terms of service
  4. ChrisMcCall2 Win User

    Home xbox security flaw

    Thanks SamQY, I have explained to him what he's done wrong and why it's wrong, if the "system" gave me a notice when he wanted to change the "home xbox" setting I could have then at that moment explained his wrong doings.

    I just think that a setting like switching the home xbox should be a parent setting when there's a child account involved.
  5. BadderAzzod Win User

    Home Xbox

    I can't change my home Xbox.
    Same i have 1 left i just get a cant save changes mess

    agey
  6. Smwutches Win User

    I bought a used XBOX Series X from the pawn shop and I CHECKED THE FULL LIBRARY OF THE GAMES AND LONG BEHOLD!!!!! THERE WAS OVER 600+ GAMES READY FOR ME TO DOWNLOAD AND PLAY

    That means the previous owner left the console as their Home. Their accounts doesn't have to be there for that. You will lose the games if they do change their Home or you switch consoles.
Thema:

Can't change Xbox to Home Xbox. Number of switches left seems wrong

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