Cant change settings on a child account

Discus and support Cant change settings on a child account in XBoX on Consoles to solve the problem; I'm trying to use my account from 360 over to the xbox one but it says its a child account and wont let me go online or add people and i really don't... Discussion in 'XBoX on Consoles' started by StarWalker5554, Nov 12, 2016.

  1. Cant change settings on a child account


    I'm trying to use my account from 360 over to the xbox one but it says its a child account and wont let me go online or add people and i really don't want to lose it all because it wont let it join the family thing and my other profile isn't able to change
    it and i don't know what to do.

    :)
     
    StarWalker5554, Nov 12, 2016
    #1
  2. TIM0STATIC
    TIM0STATIC Guest
    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
     
    TIM0STATIC, Nov 12, 2016
    #2
  3. kevin
    kevin Guest
    How to change Xbox LIVE online safety and privacy settings

    You are allowed change the online safety and privacy settings for any profile on your console.


    How to change your safety and privacy settings


    Steps to follow:


    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Go to Settings and Preferences and select Privacy and Online Settings.
    • Now change the settings.

    How to change your child’s safety and privacy settings


    Steps to follow:


    • First, you have to go to the My Account page
    • You need to sing in to your Xbox LIVE account clicking Sing In at the upper-right corner of the page.
    • Proceed to Settings and Privacy and press Child.

      Note: You’ll be asked for the parental Microsoft account in order to make changes to the child account’s safety settings.
    • Now change the settings.
     
    kevin, Nov 12, 2016
    #3
  4. TIM0STATIC Win User

    multiplayer restrictions/

    There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.
  5. XBF Brad A Win User

    moving gamertag to another microsoft account

    Hi Defended,

    If the account is an adult account, it is unable to be set as a child account. This is why it is not working correctly. You would need to create a totally new account set as child. Reason for this is once a birthdate is put on Xbox.com, it cant be changed
    at all. You can change the one on Microsoft but it doesn't change the Xbox date.

    Thanks,

    Brad
  6. THANOS OPRESSOR Win User

    Xbox Content Restrictions

  7. XBF Brad A Win User

    Demote Adult account to Child

    Hi Nicole,

    The only way is to create a new account as a child account. The birthday on Xbox.com is the one that cant be changed once it is set. So the adult account will stay an adult account. If you make a child account and the games are on his adult account. Set
    the adult account as home, put a passkey on it so he cant log on it. Then the child account can use the gold and the games.

    https://support.xbox.com/games/game-setup/my-home-xbox

    Thanks,

    Brad
  8. Bifrosteri Win User

    Forza Horizon 3 PC problem family safety

    well what if i cant access my xbox settings it only says error child trying to access settings and redirects me to a page on how an parent can change the settings even when my account is an adult account?...
Thema:

Cant change settings on a child account

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