Cant change settings for my account

You can't access the link if you are a child account, since you will need an adult account from the family group to change the settings on your behalf!

There is no adult account for my child account so I cant change my child account setting. I want to purchase something but cant since i cant find my adult account. When i press on family, it only comes up with my child account.

Someone told me to change ''Others can communicate'' to friends or everyone, which is in the xbox account settings that should fix the problem. but i cant access the site to change my setting.

Hi! My name is Ricardo an independent advisor ready to help you with this situation!

Child's account cant view their privacy settings an adult is required to add him to a Microsoft family here

https://account.microsoft.com/family/

After the adult account creates the family and adds the minor's account to his family In order for you to be able to play multiplayer, you must change the privacy settings of your account. It can be done here

https://account.xbox.com/settings

Hello @JoaquimOliveira5! I hope that you are doing well today!

It seems that your account is a child account under a parental account or linked to a family group. Here's what you need to do to enable the multiplayer on your account:

1. Log in to Xbox settings with the parent Microsoft account.
   
2. Select the child account's profile.
   
3. Select Xbox One/Windows 10 Online and choose Allow for Join multiplayer games AND You can create and join clubs.
   
4. To enable chat for people not on the person's friends list, they will need to go to their privacy settings and enable Others can communicate .
   

I hope this helps you out!