Can't change Privacy settings

I have had my account for ~8 years, but I still do think it's odd that back then I could play multiplayer no problem, but NOW I can't.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

If your account is underage you will need to be in a family group as a member and an adult account will be able to change the privacy settings of your account. I suggest to ask an adult to add you so they can manage your settings.

I hope this helps. Feel free to ask back any questions and keep me posted.

That's real weird. I would recommend you take a look at your age for the account, and if you need to

perform Age Verification, after making sure that it's not listed under another "adult" account as a child.

If that is the case the original age put in to the account is under age. Is it tied to a family account?

This page has some details on where to change the Privacy and Online Saftey Settings.

I'm a bit confused about you saying you can't change the settings?
If your birthday is set correctly then there may be some restrictions or default settings for your account, that change with what region you're in, based on your age group. Outside of that, if you're in a Microsoft Account Family, an adult account would
have to change the settings for your account.

If you're account is of adult age, you should be able to make those changes.

Can you let me know what error you're getting, or why you're unable to change the settings?