Can’t change privacy settings for my child’s account on family sharing for XBox

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

If your child's Xbox Series S account is set up as a child account, there are a few steps you can take to allow your child to stream on the console when they are old enough.

Make sure that your child's account is linked to a parent account. If it is not already linked, you can link the child account to a parent account by going to "Settings" > "Account" > "Family" on the console, and then following the prompts to link the accounts.

Once the child account is linked to a parent account, the parent can change the privacy and online safety settings for the child account by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Privacy & online safety".

Under the "Privacy & online safety" settings, the parent can change the settings for "Online safety" and "Broadcasting". For example, the parent can allow the child to participate in multiplayer gaming and share content online, or allow the child to stream content.

If the parent account is not able to change the settings for the child account, it may be because the child account is set up as a "Younger child" account. In this case, the parent will need to request that the child's account be converted to a "Child" account. This can be done by going to "Settings" > "Account" > "Family" > "Manage family members" > [child's name] > "Change to a child account".

I hope this information helps you allow your child to stream on the Xbox Series S.

Hello RepairedCrane90,

Thank you for bringing this issue to our attention. The account will remain a child account from the moment it is created. A customer can change the birth date of the account, but it will not affect the account's status as a child account. This means that
a
family must be set up with the child account. Once the family has been established, the parent account can change the

privacy settings for the child account. Did you manually change the birth date for the account? Be sure to let us know the results!

The xbox where your child is playing has to be as the main console and authorize your child to play that title if you have a reservation in your child's account.
Here is a link so you can do that: https://support.microsoft.com/en-ca/help/4026796/microsoft-account-change-childs-xbox-privacy-online-safety-settings

My son is listed as an adult on family sharing not as a child.

Hello, impywimpy. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please share the exact error message that you receive when trying to play Minecraft multiplayer?

If it is related to the privacy settings of your Xbox account, you will not be able to change it. Child accounts cannot change their privacy settings, doesn't matter if they are on a family group or not.

If it is indeed related to privacy settings, an adult account will need to add you to his family group and change your account privacy settings:

https://support.xbox.com/help/family-online-saf...

Waiting for your kind reply.

Hello!

Thanks for bringing this inquiry to our attention here on the forums. I understand you're having issues setting up your Settings on a child account is that correct? You will need to sign into an adult account that is a member of the same Microsoft Family
as the child account to change the settings for the child account.
Change your child’s Xbox privacy and online safety settings