Can't change privacy settings at all

The same thing is, and has been happening to me for months now. Similar things happen when trying to use the Sea Of Thieves Forums, it is just an infinite loop.

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

When that happens, it means you're on a child account. Microsoft considers all accounts below 21 years as child accounts and the privacy settings page in inaccessible for them by default.

To change your privacy settings you'll need a parent/adult account. They'll need to add you to their family group as "Member", then go into that page and enable those settings for you.

The details are outlined here under the "Manage settings on Xbox.com" tab and "Manage a member's online safety and privacy settings" sub-tab.

https://support.xbox.com/en-US/help/family-onli...

I have had my account for ~8 years, but I still do think it's odd that back then I could play multiplayer no problem, but NOW I can't.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

If your account is underage you will need to be in a family group as a member and an adult account will be able to change the privacy settings of your account. I suggest to ask an adult to add you so they can manage your settings.

I hope this helps. Feel free to ask back any questions and keep me posted.

That's real weird. I would recommend you take a look at your age for the account, and if you need to

perform Age Verification, after making sure that it's not listed under another "adult" account as a child.