cant change my skin at minecraft pe

Hello!

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Thank you for understanding.

Hello, I'm still having the same problem as this person. I when through and checked everything I could and it still doesn't want to work.

Hello 琮舜 黄,

Welcome to Microsoft Community.

I'm sorry to hear that you can't change your skin in Minecraft PE. There are a few possible reasons for this issue, such as:



- Your skin file is corrupted or incompatible with the game.

- Your game version is outdated or not compatible with the skin.

- Your network connection is unstable or slow.

- Your device storage is full or low.



To troubleshoot this problem, please try the following steps:



- Make sure your skin file is valid and has the correct format and size. You can use online tools to check and edit your skin file if needed.

- Make sure your game is updated to the latest version and that your device meets the minimum requirements to run the game smoothly.

- Check your network connection and make sure it is stable and fast enough to download and apply skins. You can try switching to a different network or restarting your router if necessary.

- Clear some space on your device storage by deleting unwanted files or apps. You can also try moving your game data to an external storage device if possible.

Please be guided by the fact that we can only provide limited troubleshooting steps for mobile devices. If the issue still persists after the suggestions we provided, please reach out to Minecraft Support for additional troubleshooting steps. Contact Us | Minecraft Help

Hope this helps, looking forward for your response.

I downloaded a new skin however whenever i go to 'choose new skin' instead of sending me to my camera roll, the screen just goes grey/dark

It seems like you're experiencing an issue with the skin selection feature on your device. Instead of taking you to your camera roll to choose a new skin, the screen goes grey or dark.

To troubleshoot this problem, you can try the following steps:

1. Restart the App: Close the app completely and then reopen it. Sometimes, restarting the app can resolve minor glitches.
   
2. Check App Permissions: Ensure that the app has permission to access your camera roll or photo gallery. Go to your device settings and review the app's permissions.
   
3. Update the App: Make sure you have the latest version of the app installed. Developers often release updates to fix bugs and improve functionality.
   
4. Clear App Cache: Clearing the app's cache can sometimes resolve display issues. Check the app settings to find the option for clearing cache.
   
5. Check for Known Issues: Visit the app's official website or support forum to see if other users have reported a similar problem. There might be a known issue that the developers are working on.
   
6. Contact App Support: If the problem persists, consider reaching out to the app's support team for assistance. They might be able to provide specific troubleshooting steps or a solution.
   
7. Reinstall the App: As a last resort, uninstall the app and then reinstall it from the official app store. This can sometimes fix persistent issues.
   

Hello!

I'm a Independent Advisor. I will be glad to help you.

If you are using the android operating system, go to the application manager and clear the game cache, once you do this proceed to restart the phone and try again.

Best regards.