Can't change my region in microsoft store

Liami Melody · May 7, 2025 at 8:33 AM

When I'm trying to buy something from minecraft, It says that I need to add a card (But I already did it on microsoft accout in google). But when I'm trying to add it, I needed to add State(I'm living in Canada). AND I CAN'T CHANGE UNITED STATES IN OPTIONS. In microsoft accout, google account, xbox account I can put canada. What can I do?

:)

Liami Melody

OH! Yes, I forgot to change it. Thank you so much!

Belle_696

Hello Liami,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. Just to confirm, are you playing Minecraft on PC or a different device?

If you are on PC, please make sure that your device is set to the correct region. Go to PC Settings > Time & Language > Language & region. Please check if your region is set to Canada.

I will be awaiting your response.

Regards,

Belle

Belle_696

You're most welcome, Liami! Glad that helped.

Honda Man 04

Unfortunately you can't because money can't be changed between regions.

The funds in your Microsoft account will not move with you. Be sure to spend the money in your Microsoft account before you change your account location. We can’t transfer money between regions.

https://support.microsoft.com/en-us/help/4039267/microsoft-store-change-your-country-or-region

veelaloo

Change your Microsoft Store region
The region in which you bought your subscription and your Store region need to match. If changing your Store region doesn't work, contact us at Microsoft Support.
Change your Microsoft Store region The region in which you bought your subscription and your Store region need to match. If changing your Store region doesn't work, contact us at Microsoft Support.

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2020/12/03 - 15:05:14 UTC

Can't change my region in microsoft store